Moose Coffee Reviews Summary

Food Quality

Pros:

• "This was my second time visiting and each time the food has been absolutely delicious along with the drinks."
• "The portions are huge and they do allow you to take any leftovers home, the bliss of each bite is fantastic."
• "Just finished breakfast at Moose Coffee... My Huevos rancheros were excellent."
• "Service with a smile and not too overly busy so you could hear yourself speak... the Hash with double fried eggs and Sourdough was gorgeous."
• "There was ample choice, and everything that was served tasted amazing - the free top-up on maple syrup was an added bonus too!"
• "The quiet and cozy environment was perfect for a relaxing morning, and the rich taste of the flat white was exceptional."
• "The food was really well done, and tasted really good. We also had milkshakes that were really good. Fresh and tasty!"
• "The food was outstanding although too much for me. The portions are very generous."

Cons:

• "The pancakes tasted like bricks covered in maple syrup."
• "Then when our food came, it was a little burnt and not as described on the menu."
• "The American style hash was not grated... the rashers had no taste off them at all."
• "The pancakes were overcooked and bordering on burnt."
• "The food is quite good and tasty and good amount for the price. However, I have to say that this last time I was there with my friends, we felt the service was quite bad."
• "The food was average, but pancakes were very dense, not light and fluffy like they should be."
• "The texture of the eggs was very rubbery and not fresh. It felt like a TV dinner."
• "I got the maple syrup and bacon American pancakes and my BF got the brioche French toast. The food was actually really good, if my rating was on the food alone I’d give it a 5."

Service Quality

Pros:

• "Friendly staff and good food. I dropped one star because Gluten free options should be marked on the menu."
• "Amazing food and coffee in Leeds City centre. The menu is excellent with loads of options and most of but not all the breakfast options are American style."
• "The venue and facilities were very clean and well looked after, would recommend to anyone wanting something a bit extra than their usual coffee!"
• "The staff were very pleasant and quite efficient. The decor is lovely, well in keeping with the brand."
• "Staff were really friendly, snd the food was reasonably priced."
• "Staff are always super friendly and welcoming! Gabby and others there make it a great experience!"
• "Waitress abrupt and unfriendly. Sourdough toast was nice, but no marmalade and only raspberry jam on offer."
• "The food and service here were awesome. After we'd been shown to our table and had some time to look at the menu, the server introduced herself (Gabby, I think?) and took our drinks orders."

Cons:

• "I would come back and try something else because the extra eggs I got were nice but the pancakes were disappointing."
• "We had to wait 20+ minutes to get our drink orders taken, so we ordered our food at the same time. Then the drinks came incorrectly, so we had a further delay."
• "Staff were more interested in chatting to each other than looking after their customers."
• "The first time got the potato hash, which was great. The second time got the new vegan French toast, which was good, but a bit on the soggy side."
• "Service was slow took us 20 mins to get served. I ordered minute steak you couldn't taste it because of too much dijon mustard."
• "Service was a bit slow but three stars out of five is average."
• "Food was alright, but the potato’s in bronx brunch were a bit undercooked. Apart from that it’s good… Good location, and nice ambiance inside with friendly staff more than happy to walk you through the menu, good staff."
• "Visited the Leeds Moose Coffee on Sunday morning and from the point of ordering, the experience was a disappointment."