Han Kang Reviews Summary

Food Quality

Pros:

• "The batter was crunchy and the chicken cooked to perfection."
• "Great authentic Korean food. Great variety of dishes."
• "The spicy fried chicken is a must-try tho."
• "Hands down the BEST Korean Fried Chicken I've had in London so far."
• "Fresh and delicious selection of dishes, all incredibly seasoned and delicious but their Korean fried chicken was to die for."
• "I had gamjatang at this place and I was mind-blown by the taste."
• "Best Korean Fried Chicken I've had in ages, decently spicy so we had to take a couple of breaks mid meal, but definitely worth it."

Cons:

• "The chicken is stale and smelly."
• "Bulgogi hotpot portion for 2 is pretty big but the soup is too sweet for our liking."
• "The food also took long."
• "The soup was very salty and seems salt is the only thing I tasted."
• "The pork is hard like rock, can’t even chew."
• "The food is quite disappointing. The texture of squid is too soft, taste is blend."
• "The food definitely missing something so they are bland."

Service

Pros:

• "Polite staff, well priced in comparison to other Korean restaurants in the area."
• "직원분들도 너무 친절하고 가게 분위기도 편안하고 좋았습니다."
• "Staff was very friendly, food was very delicious and they’re playing great tunes especially if you’re k-hip hop fan."
• "Really very welcoming and friendly staff."
• "We were particularly impressed by the level of customer service, both at the table and at karaoke afterward."
• "Friendly staff, delicious food and clean toilets!"
• "Staffs are friendly and quick."

Cons:

• "The service is really bad. The waitress promised me to give a table near the window for both of us, but it turned out to give us a share table with five other ppl."
• "Super rude. Warming not call them before 6pm even to change the booking."
• "The staff members who served us did not smile once."
• "The clerk was very rude by telling us to leave when we were not even overusing our time."
• "Firstly we had booked a table but was told off when we arrived and they couldn’t find a booking."
• "服务态度极其恶劣，网站页面并没有写需要预约，我和朋友进去之后没有任何服务员理睬我们."
• "Staff are aggressive and rude."

Atmosphere

Pros:

• "The interior looks nice, with wooden furniture but it is a small space."
• "Lovely korean restaurant located near Tottenham Court Road station."
• "Love the quiet atmosphere here."
• "The restaurant ambience was as if I was in Korea."
• "Ambiance is super cosy too."
• "Seating upstairs was nice and cosy."
• "Great location and amazing foods."

Cons:

• "Zero atmosphere."
• "Overall, I wouldn’t return here until there are some changes."
• "Unfortunately the experience was disappointing."
• "We went to upstairs and some people were celebrating their birthday, which is too loud, they are screaming and laughing even I couldn’t hear what my partner says."
• "Horrendous service."
• "Their service was terrible and food was below average."
• "The place is very small so be sure to book in advance or they will turn you away."

Value

Pros:

• "Polite staff, well priced in comparison to other Korean restaurants in the area."
• "Food was reasonable, good price, but service was poor."
• "Difficult combination to beat on top of their fair price."
• "Price wise okay not too expensive."
• "If you go as a group its actually great value."
• "Great place for groups as most dishes are sharing portion size."
• "All the food we had here was actually good."

Cons:

• "The price is however expensive."
• "The price is not worth the experience. Very expensive, the bbq (set menu) is not that great."
• "The bill in the end seemed a bit pricey for what we've eaten."
• "But they could make side dishes a little cheaper. I mean Samgyeopsal is supposed to be eating with sauce, rice, wrapped in lettuce. But you have to pay extra for every side dish. 4 pounds for 6 leaves of lettuce is a little over the top."
• "I think the service charge is quite unreasonable."
• "They really need to change attitude towards customers."
• "There is not going to be next time for us there and I would discourage people from going there too."

Booking & Reservation

Pros:

• "By the way do not forget to book in advance. It is always busy and full, you maybe disappointed without booking."
• "I would like to recommend to make a reservation in advance."
• "It is quite crowded so you’d better make a reservation before going."
• "I do recommend booking a table first just in case."
• "I recommend booking in advance as I've previously turned up and there was a queue."
• "Be sure to book in advance and go in smaller groups as space is limited."
• "Would recommend to make a reservation firstly, either way it was worth to wait!!"

Cons:

• "The service is terrible. In this restaurant, you are only allowed to eat for 90 minutes."
• "Firstly we had booked a table but was told off when we arrived and they couldn’t find a booking."
• "服务态度极其恶劣，网站页面并没有写需要预约，我和朋友进去之后没有任何服务员理睬我们."
• "The service was very bad. I booked 7 o'clock and also I received message from Han Kang today to confirm the reservation. When we arrived at 7.00, the waitress talked rudely and asked us to get out to wait for few more minutes."
• "They never mentioned a 2 hour limit when I made the reservation."
• "The restaurant should clearly state in their booking confirmation text: 'Please note: guests are ONLY allowed a maximum of 90 minutes at their table; after this, you will be asked to leave without further notice.'"
• "Staff were being very rude when we called them to make reservation."