River Gardens Cafe Reviews Summary

Food Quality

Pros:

• "Everything was incredibly fresh and flavorful."
• "The homemade Buttermilk Pancakes with Seasonal Berries were super fluffy, fresh and left you wanting more."
• "The fish and chips were beautifully cooked, large portions and tasted so delicious."
• "The skewer was delicious, but too much herbs."
• "The food was amazing, especially the homemade donuts sprinkled with pistachios and served with ice cream!"
• "The chicken skewer was delicious and a very good portion size, I actually couldn’t finish it all."

Cons:

• "The Eggs Florentine I ordered didn't deliver in flavor."
• "The hollandaise sauce appeared to be store-bought, not homemade."
• "Breakfasts were bad - not recommended."
• "I was really disappointed with the carrot cake, super dry despite lots of icing."
• "The food is a little overpriced for the quality and portions by about 30%."
• "I had a hot chocolate and chocolate cake, which turned out to be Vegan. It tasted amazing, I wouldn’t have known."

Service and Staff

Pros:

• "The service was amiable, and the interior decor was appealing."
• "The manager was super accommodating and the waitress was on the ball."
• "Wonderful customer service. The eggs on toast were fantastic."
• "Staff were patient and did their best to find us a table inside."
• "The service is first class - warm, attentive, efficient."
• "The staff were friendly and very welcoming."

Cons:

• "Unfortunately, the coffee machine had broken which meant they couldn't provide any hot drinks including tea."
• "My criticism would be that the poached eggs on both dishes were slightly overdone."
• "Service could do with some improvement for some staff, some great, some a bit below average."
• "The waitress just dumped the cups and tea pots on the table after a long wait."
• "I walked in and floor was full of leaves. Staff did not seem to notice as they were busy chatting."
• "We arrived with a group of 6 people, without having booked. Despite the place being super busy, the team didn't turn us away and was able to set up a table quickly."

Atmosphere and Location

Pros:

• "Lovely place to have a traditional fish and chips, especially if you have Coeliac."
• "Delicious brunch with gorgeous views and wonderful customer service."
• "The cafe has amazing decor too."
• "Nice quiet place on the banks of the Thames. Good view, especially during good weather."
• "Beautiful panoramic views, elegant & quirky inside decor that’s warm and welcoming, amazing friendly atmosphere, great staff and most of all a great menu."
• "The River Gardens Cafe is about the details, feeling welcome and appreciated as a customer, great music, good food, clean, happy and bright environment and a lovely view of the Thames!"

Cons:

• "Unfortunately, the seating arrangement put a bit of a damper on the experience."
• "Personally, I don't enjoy sharing meals with animals, especially ones that are alive."
• "They claimed some kind of mix up with the computer system meant our reserved table was double booked."
• "We had a nice brunch at the River Gardens Cafe. We visited with our 1yo kid and they provided us with the high chair and were overall very helpful. The morning menu has one dish for kids and the lunch one had a few."
• "We went to this cafe after a theatre show. This was on Saturday late afternoon. We ordered tea and lemon cake for two."
• "Some staff wearing face masks, good to see. Some wearing them below their noses. Not so good."