Gaucho Leeds Reviews Summary

Service

Pros:

• "We were served by Emma who was excellent and took great care of us."
• "The service was also 10/10 and we were well looked after."
• "We were served by Leo who was fantastic, very knowledgeable and ensured every aspect of our experience was spot on."
• "Alex, who was in charge of our table, was incredibly professional and had excellent manners throughout our meal."
• "Also the service was above and beyond, incredibly friendly staff."
• "The service was friendly but impeccable and Jonas (not sure if it's spelled this way!) really went above and beyond to make our night perfect."
• "The service provided by David, who was in charge of our table, was excellent and professional in every way."

Cons:

• "The middle aged light haired gentleman whom seated us couldn't seem to take his eyes off other male customers body parts every time they got up to leave the table."
• "The service overall was oppressive - as well as staff floating about, three people served our table."
• "Very lackluster meal. Waitress was terrible at her job, had to repeatedly ask for everything as well as being constantly grumpy."
• "Not once did serving staff ask was everything ok."
• "The service and attitude of the staff was totally unacceptable."
• "Be careful when booking a table. Gave an option to book for 22:45 which we booked however the restaurant closed at 22:30. When we arrived we were turned away at the door even after confirming the booking. Terrible service, no apology."
• "Really poor evening, table booked for 9, we weren't seated until 10."

Food Quality

Pros:

• "The rib-eye steak we had was the best steak so far that I’ve had as it was tender, juicy and flavoursome."
• "Food was delicious. 3 out of 4 of our party had filet steak and it was cooked to perfection."
• "The food is delicious. The staff are very friendly and incredibly knowledgeable."
• "The most beautiful steak I have had in a very long time."
• "Beef cooked to perfection with a lovely selection of greens & potatoes served on a wooden board."
• "The steaks were spectacularly good, really lean, tender and flavoursome."
• "The food was excellent."

Cons:

• "Desserts disappointingly small and we left wanting."
• "The steak quality​ is inconsistent, temperature ​of the beef is always overcook​ed."
• "Incredibly expensive steak, shipped all the way from Argentina, with virtually no taste."
• "Chateaubriand we ordered was dry."
• "Mediocre food. Unfortunately. Meat good, although my steak ordered as medium rare was rather medium done."
• "My Tapa de Ancho was tough, grisly, over cooked and over salted."
• "Food was not to the quality for the price we paid. Poor service."

Ambiance

Pros:

• "The ambiance was excellent."
• "It’s not the largest of restaurants in the chain but it makes for a more intimate feel."
• "The atmosphere was great."
• "The whole ambience just make you want to come back."
• "The ambiance of the restaurant was calm, quiet and beautiful, I love it."
• "The atmosphere was cozy and very chic."
• "The atmosphere is elegant and comfortable, a great place to relax and enjoy a nice meal with friends or family."