Epworth fields Reviews Summary

Cleanliness and Maintenance

Pros:

• "The cottages were nice and clean."
• "Work in progress on cottage but still a great stay."
• "Accommodation a great size and were pleasantly surprised."
• "Lodges are exceptional and of a high standard."

Cons:

• "Cupboards which the doors would just fall off, lights and lamps weren't working."
• "The fridge was barely cold to the fact that we had to throw away perishable items."
• "Window handles were broken, and toilet seats were loose."
• "Back door had dropped that much you could see outside from between the frame and the door."

Location and Setting

Pros:

• "The park itself had lots of space for the little ones to play, some nice countryside views and a nice little lake."
• "Ideally located for some walking and a fair bit of cycling around the local roads."
• "Amazing location, so peaceful and beautiful walks."
• "The site layout and space, safely away from roads, safe place for children to play."

Cons:

• "It isn't the prettiest site I have been to but you couldn't see this from the field where the tent was pitched."
• "The showers are situated in a portacabin with varying levels to the temperature of water."
• "Facilities were basic. Hot water for washing up was unavailable."
• "Not much to do in the area, you’re really 30 mins to an hour away from most places with things to see/do."

Customer Service

Pros:

• "Thank you residents and staff for helping to extend our stay."
• "The owners were very responsive and dealt with a couple of small issues within hours."
• "Friendly welcome and offered several pitches to choose from."
• "The staff are ace, can't do enough for you."

Cons:

• "Trying to book the accommodation and the agg of this was unreal."
• "Contacted the owner about the other issues which upon speaking to the cleaner we was made aware that these issues were known about prior to our stay."
• "Showers rubbish water all over the floor tiny shower. Water pressure bad no matter what time of day."
• "No staff available on Sunday, and no emergency contact detain."

Amenities and Facilities

Pros:

• "Wi-Fi was good quality. Local pubs great too."
• "Kids park was great in the middle of a very flat field."
• "The little tent/shop sold slushes and ice lollies. Drinks and small toys."
• "Plenty of space to walk dogs and safely let them off the lead through the woods, down the lane and into the fields behind."

Cons:

• "Toilets could do with a little more cleaning/attention."
• "The bar wasn't open, bit of a shame but would love to return when it is."
• "Toilets and showers are ok, but they are building a new block for next year so that will be good."
• "Showers were freezing cold when used at reasonable times."