"The Shenley Retreat is just such a beautiful and serene space for a relaxing me time."
"Environment was beautiful and calming. We felt like we were abroad somewhere."
"The setting is so relaxing, well designed, calm and welcoming. The space is absolutely spotless."
"Beautiful home and Katerina really made me feel comfortable! The ambience there is incredible."
"The decor was calming and comforting. To be fair I was totally blown away."
"Incredible home, feels like a spa experience from the moment you step through the doors."
"Location is tucked away, she has secure gated parking as well!"
"Beautiful, relaxing atmosphere and decor which will leave you feeling out of this world!"
Cons:
"Got it as a gift, I didn't enjoy it at all. I was freezing, it was 16 degrees in the room."
"Towels I was covered with smelled very badly."
"On my way out I was asked not to touch any WALLS?"
Treatments and Services
Pros:
"I had a relaxing back massage with scrubbing and a much needed facial."
"Facial and massage was to die for. When I finish my visit I feel like stones are gone from my body."
"I had a facial and it was the best facial experience I have had so far."
"I had waxing done with two different types of wax which was selected carefully."
"Facial... I felt so pampered and went away with so much information."
"Katarina gave me personalised recommendations for my skin care."
"I had the Spirit of Bali massage as a gift for my birthday and I can thoroughly recommend it."
"I had an amazing body massage last week with Katarina, she is a skilled professional."
Cons:
"The massage was very basic for the price."
"I would have loved a bit more 'pressure' with the massage."
Katarina's Expertise and Customer Service
Pros:
"Katarina is such a welcoming and knowledgeable person. We felt right at home."
"Katarina is warm, welcoming and friendly. With a peaceful and soothing energy."
"Katarina really knows so much about skin, and suggested so many home remedies."
"Katarina is an exceptional person and the only person I have ever felt as comfortable around."
"Katarina is kind, caring, efficient and genuine."
"Katarina was the perfect host and our treatments were better than imagined."
"Katarina was lovely, so welcoming and clearly very skilled at her job."
"My sister treated me to a gift voucher for the anti-stress back massage at Shenley retreat, and I have to say it was the best back massage I have had."
Cons:
"She is extremely rude, and has horrible customer service."
"I was about to book with her but I messed her with follow up questions and she rudely Ignored all of my messages."
"I ended up getting my friend to message her the questions and why she didn’t reply and she responded saying 'she can look on the website'."