Ego Reviews Summary

Category: Mediterranean restaurant

Address: New Minster House, Bird St, Lichfield WS13 6PR, United Kingdom

Phone: +441543258234

Rating: 4.3
based on 394 reviews.

Food Quality

Pros:

  • "The food was delicious and, as a vegetarian I had sufficient choice."
  • "Food was very nicely cooked and well presented."
  • "Food from the a la carte menu was excellent."
  • "Food Served piping hot and delicious."
  • "The food was lovely and well presented."
  • "Food was excellent."
  • "The food was delicious with good sized portions too."

Cons:

  • "The food was ok but should be better."
  • "Food ok nothing special."
  • "I gave 2 stars for the location and the decor but food was tasteless and awful."
  • "Dauphinoise potatoes were nothing like expected of Dauphinoise potatoes, a sloppy cheese mess."
  • "Patatas Bravas was soggy and tasteless."
  • "Andalusia pork, bland with not much taste."
  • "The mushroom risotto I had was very dry and tasteless."

Service

Pros:

  • "Staff were efficient and friendly, everything went well."
  • "The service was second to none. Very efficient and timely."
  • "The service was excellent, a young lady called Meg looked after us mainly, she was attentive and patient and never stopped."
  • "The staff attended to our tables perfectly."
  • "Couldn't fault the service the staff there are lovely."
  • "Service is always good...."
  • "The staff were so helpful, phoned the AA for me, made us both a drink while we waited and looked after us both."

Cons:

  • "The service had slowed down considerably."
  • "However the service was very slow considering that the restaurant was only a third full."
  • "We then had to flag down our server, unsuccessfully a few times to order desserts."
  • "Service very slow, so unfortunately we won't be back in a hurry."
  • "The only issue I have is we were booked for 2pm and I wanted to change the booking for 2:30pm, however, I phoned 6 times and got the answer machine."
  • "Service friendly but a bit stretched."
  • "Service can definitely be improved."

Atmosphere

Pros:

  • "The atmosphere was lovely."
  • "Great atmosphere."
  • "The restaurant is situated right by the lake with wonderful views of the cathedral."
  • "Very lovely view and friendly helpful staff."
  • "Lovely atmosphere."
  • "The interior of the restaurant is beautifully decorated which creates a relaxing and inviting atmosphere."
  • "The ambiance is very nice and the online booking system is really good too."

Cons:

  • "The noise level and heat had increased to uncomfortable levels."
  • "Quite possibly the noisiest restaurant I’ve ever been in."
  • "The music however was far too loud and did not fit the ambience of the restaurant."
  • "It's getting too bright in there, and tables are getting closer - not keen on listening to other people's conversations."
  • "The noise level impedes conversation and can be overwhelming when it's busy."
  • "The place is like a cattle market, everyone shouting to each other above the loud music."
  • "Music was very loud."

Value

Pros:

  • "The menu was varied and not too expensive."
  • "Really good value for money."
  • "Great, reasonably priced menu serving excellent quality food."
  • "Good social distancing measures place."
  • "The food was reasonably priced."
  • "Lunch menu was great value."
  • "Excellent value for money."

Cons:

  • "Over priced (fries additional cost with kebab!)."
  • "A little bit pricey for the quality of food served."
  • "Personally, keep it one price all week and we'd think it was fair value, being over charged £13 more every other night is just a rip off."
  • "The a la carte menu is a little pricey for the area."
  • "Food I had was good but maybe a bit pricey for what you get."
  • "Food a little pricey."
  • "Expensive for the size of portions."

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