Ego Reviews Summary

Food Quality

Pros:

• "The food was delicious and, as a vegetarian I had sufficient choice."
• "Food was very nicely cooked and well presented."
• "Food from the a la carte menu was excellent."
• "Food Served piping hot and delicious."
• "The food was lovely and well presented."
• "Food was excellent."
• "The food was delicious with good sized portions too."

Cons:

• "The food was ok but should be better."
• "Food ok nothing special."
• "I gave 2 stars for the location and the decor but food was tasteless and awful."
• "Dauphinoise potatoes were nothing like expected of Dauphinoise potatoes, a sloppy cheese mess."
• "Patatas Bravas was soggy and tasteless."
• "Andalusia pork, bland with not much taste."
• "The mushroom risotto I had was very dry and tasteless."

Service

Pros:

• "Staff were efficient and friendly, everything went well."
• "The service was second to none. Very efficient and timely."
• "The service was excellent, a young lady called Meg looked after us mainly, she was attentive and patient and never stopped."
• "The staff attended to our tables perfectly."
• "Couldn't fault the service the staff there are lovely."
• "Service is always good...."
• "The staff were so helpful, phoned the AA for me, made us both a drink while we waited and looked after us both."

Cons:

• "The service had slowed down considerably."
• "However the service was very slow considering that the restaurant was only a third full."
• "We then had to flag down our server, unsuccessfully a few times to order desserts."
• "Service very slow, so unfortunately we won't be back in a hurry."
• "The only issue I have is we were booked for 2pm and I wanted to change the booking for 2:30pm, however, I phoned 6 times and got the answer machine."
• "Service friendly but a bit stretched."
• "Service can definitely be improved."

Atmosphere

Pros:

• "The atmosphere was lovely."
• "Great atmosphere."
• "The restaurant is situated right by the lake with wonderful views of the cathedral."
• "Very lovely view and friendly helpful staff."
• "Lovely atmosphere."
• "The interior of the restaurant is beautifully decorated which creates a relaxing and inviting atmosphere."
• "The ambiance is very nice and the online booking system is really good too."

Cons:

• "The noise level and heat had increased to uncomfortable levels."
• "Quite possibly the noisiest restaurant I’ve ever been in."
• "The music however was far too loud and did not fit the ambience of the restaurant."
• "It's getting too bright in there, and tables are getting closer - not keen on listening to other people's conversations."
• "The noise level impedes conversation and can be overwhelming when it's busy."
• "The place is like a cattle market, everyone shouting to each other above the loud music."
• "Music was very loud."

Value

Pros:

• "The menu was varied and not too expensive."
• "Really good value for money."
• "Great, reasonably priced menu serving excellent quality food."
• "Good social distancing measures place."
• "The food was reasonably priced."
• "Lunch menu was great value."
• "Excellent value for money."

Cons:

• "Over priced (fries additional cost with kebab!)."
• "A little bit pricey for the quality of food served."
• "Personally, keep it one price all week and we'd think it was fair value, being over charged £13 more every other night is just a rip off."
• "The a la carte menu is a little pricey for the area."
• "Food I had was good but maybe a bit pricey for what you get."
• "Food a little pricey."
• "Expensive for the size of portions."