Ego at Tumbledown Farm, Cannock Reviews Summary

Food Quality

Pros:

• "The quality, variety and presentation of the food and the knowledge and friendliness of the staff is exceptional."
• "Perfect starters, all hot, cooked perfect tasted amazing."
• "The food was stunning."
• "Piping hot food was served, looked and tasted amazing. Full of flavour."
• "The food was 5-star worthy."
• "The hanging kebab was delicious, as was the Moroccan lamb dish and Mediterranean vegetables."
• "Food was amazing & service was great, didn't feel rushed."

Cons:

• "Other daughters pizza wet in the middle and undercooked, mothers chicken dish was so hard it needed a chain saw to cut it."
• "Sunday roast dinner, what a disappointment. I've never had to hunt the potato before."
• "The standard of food wasn't the best in my opinion."
• "Cold yet burnt starters, 1hour waits between courses."
• "Most of us very disappointed with the food very small portion, ordered steak very grisly & fatty."
• "Food was sadly subpar - fishcakes were burnt and fish and chips were okay."
• "Food was really poor, had the roast dinner and there was 5 little pieces of veg on the plate."

Service

Pros:

• "The staff are welcoming and pleasant."
• "The staff were all very helpful and polite especially with how busy it was."
• "Our waiter Kieran was helpful and pleasant."
• "The staff were very friendly and nothing was too much."
• "The duty manager on shift was fantastic and really wanted to help."
• "The service was very friendly."
• "Staff were super professional & friendly."

Cons:

• "Been for a Valentines meal this evening. Booked for 7.15, finally got our STARTERS at 8.30, MAINS at 9.15 and DESSERTS we decided to have as takeaway as it was so late."
• "We waited over an hour for our food."
• "Absolute shambles. Waited over 1.5 hours for the starter. Gave up after three hours for the main, walked out and nobody even questioned us."
• "No staff member came near us to ask if we were enjoying our meal and after we had finished no one cleared the table or asked if we would like a desert or further drinks."
• "Very inattentive service."
• "I noticed a lack of table checks, basic service training is missing, very impersonal, you never knew who was serving."
• "Service was terrible, missed drinks, missed items and had to ask twice for fries."

Ambiance

Pros:

• "The atmosphere in Ego’s was also very positive with candles on the tables."
• "The car park is big with an excellent provision for disabled parking."
• "The surroundings are stylish and clean."
• "The atmosphere is perfect, with music you can hear but it’s not loud enough to interrupt your conversation."
• "The place looks beautiful. Clean and decor to die for."
• "This place has such a good atmosphere."
• "The atmosphere was lovely."

Cons:

• "After having been regular visitors for a number of years and looking forward to a lovely lunch, was appalled today after having lunch amongst a swarm of flies."
• "It was so uncomfortably hot in there! The management definitely need to think about getting some air conditioning in place."
• "Visited on a Saturday evening a party of two, I feel that this was perhaps a mistake as there were several large birthday celebrations which became very noisy."
• "Only given 4 stars as it was so very noisy."
• "Appalling food and atmosphere which is uncomfortably warm."
• "The atmosphere is graded like this because we were within sight of the kitchen and the wait staff hung around the pass chatting and fooling around when they weren't busy which was disruptive."
• "Flies constantly buzzing around, landing on food, plates and customers ruined lunch, not what I expect from a restaurant."

Value

Pros:

• "Great value for money with the lunch menu and smaller portions. The food was lovely."
• "Food of high quality, so the price you pay can be justified."
• "It's not the cheapest place to go but you get what you pay for."
• "Really good value."
• "Not too expensive and lots of options to choose from."
• "The food was excellent and very reasonably priced."
• "Fresh food, very tasty and excellent value!"

Cons:

• "Birthday meal and was booked 2 weeks ago. Booked a dog friendly table and was told that you welcomed well behaved dogs. Table allocated was poor with 3 drinkers tables pushed together and had chairs 100% not suitable to sit and eat at as were way to low."
• "For the £5.45 price tag, I think the portion size needs to be adjusted."
• "Massively overpriced for the portion size you get."
• "Massively overpriced for the portion size you get. 4 pieces of lamb in a main course dish is poor for a starter!"
• "Drink prices I dare not mention, prices are London prices."
• "Nearly £200 for a family of 6, expected more."
• "Got a measly £20 off a £170 bill. Not good enough."