The Hole In Wand Reviews Summary

Category: Miniature golf course

Address: 14-16 Coppergate Walk, York, YO1 9NT, United Kingdom

Phone: +441904890135

Rating: 4.2
based on 186 reviews.

Experience and Atmosphere

Pros:

  • "The theming was excellent and the experience nice."
  • "Loved the theming. Didn't feel rushed, most of the holes are in little separate rooms which was nice."
  • "The settings are magnificent and immersive."
  • "The atmosphere is fantastic, you can see everywhere little magical details."
  • "Staff are bubbly and involved and really make the experience fun."
  • "The staff's warmth and friendliness set a positive tone for our visit."
  • "The holes are imaginatively created and really well maintained."
  • "Brilliantly decorated, but all the holes are cramped and there is very little space around the course."

Cons:

  • "It wasn’t very clear! We really struggled at the beginning."
  • "The crazy golf course was so much fun and harder than we expected."
  • "Despite booking there was still quite a lot of standing around and waiting for certain holes."
  • "This is a tourist trap/tat shop with a naff mini golf course tacked on."
  • "45 minutes of queuing, 15 minutes of playing, if anything."
  • "A fantastic concept and lovely layout and ideas throughout. We had really great fun playing and looking for clues around the venue but unfortunately it was packed!"
  • "Great idea, right in the centre of York. The adornment is really good with great attention to detail. However, we found the course is much too tricky for younger kids."
  • "Far too busy. We had prebooked but there were far too many people per time slot which completely ruined it as we spent all the time queueing."

Staff and Service

Pros:

  • "The guy who welcomed us was nice but spoke really fast."
  • "There's a bit of upselling but no one was pushy and it didn't detract from the experience."
  • "The staff are helpful and engaging but the actual golf portion of mini-golf is tragically poor."
  • "Staff were in character for the whole visit, so is a great place for adults and children alike."
  • "The guy at the beginning was so good and explained everything carefully. All the staff were good."
  • "The staff were all so friendly, helpful and helped make our visit so much fun."
  • "My son has SEND, they went out of their way to accommodate, giving us a sensory pack to borrow with ear defenders in and things to play with."
  • "The staff members who got us set up were really added to the enjoyment of the mini golf."

Cons:

  • "Was a fun experience, perfect for trying something different and the stuff is really kind and funny too :)"
  • "An authentic and very welcoming place. The staff are friendly and clearly enjoy working there."
  • "We came to York a few months ago and saw this place, but didn’t have time to visit."
  • "Really nice, warm and welcoming staff. Really helpful and were totally in character."
  • "A great idea executed poorly. Not worth the money. Very tight for space so the holes are all small and simple although some impossible to get the ball in the hole."
  • "Some holes were a bit tricky, but a 6 shot maximum stops the younger ones becoming too frustrated or demoralised."
  • "The staff are beyond rude, the place is a waste of money and its an old cafe with one toilet for everyone that's not been cleaned."
  • "Unfortunately called up to cancel after some friends of ours who were joining us with a group ticket were unable to travel last minute. Called up 2 days before to ask for a refund as not to spread it just in case... They refused."

Value for Money

Pros:

  • "It wasn’t expensive at all so I won’t complain much."
  • "The standard ticket is a fair price anyway even if you don't like the drink."
  • "The quality/price ratio is good with the drink at the end and the little souvenirs."
  • "Pros are it was relatively cheap."
  • "Excellent value for money and we all had a great time."
  • "Good value for money, and good fun activity to do if other attractions are closed/booked up."
  • "A group of us were currently on holiday for a week away in Yorkshire and we were looking for activities to do to round off the trip. The Hole In Wand mini golf was a great end to an evening after going to the Jorvik Centre being fun and inexpensive."
  • "If you go during quieter times it’s a lot of fun and offers good value."

Cons:

  • "Don't bother buying the duo ticket with the £20 gift voucher."
  • "Save your money (it's not cheap) and do literally anything else in the centre of York."
  • "We purchased the most expensive package at £30 for 2. You get a free potion drink and £20 voucher to spend in the shop/tavern there."
  • "Expensive for such terrible putting holes, some of which are basically impossible unless you have 50 tries."
  • "The holes are very compact and many somewhat annoying. Felt rushed and pushed as players in front and behind pressure your game."
  • "We had an amazing time here. Myself, partner and 7 year old. Would definitely recommend, although maybe not on weekend or over school holidays as it was quite busy."
  • "We ordered two butterscotch beers (one alcoholic, one non alcoholic) and the alcoholic one arrived with blue plastic floating on the top so that had to be replaced."
  • "Myself and my partner visited earlier today on a whim as we were passing and figured we’d get something quick to eat and had a terrible visit."

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