Tattoo Shop East London | Tattoo Heroes Reviews Summary

Professionalism and Skill

Pros:

• "The artists were skilled and attentive, ensuring my design turned out just as I envisioned."
• "He knows exactly what he’s doing, takes all necessary precautions."
• "Ruben is a great tribal artist and he been doing my tattoos for years now and it never ever disappoints 👍🏾👍🏾"
• "Amazing work done by Tom, piercing my earlobes and septum, amazing professional."
• "Tom was very professional and he explained everything clearly as we went through the process."
• "The artist was super polite and very professional."
• "Stefano is an incredible artist who has amazing ability and can design and adapt to any style from traditional to fine line illustration."

Cons:

• "The initial printing of the tattoo was in type writer font but the tattoo itself is not in type writer font…"
• "Angel Da Costa Araujo (Angel Grace) messed up my tattoo and did not tattoo what I originally wanted."
• "The artist was complaining they had to come into work as he was tattooing me."
• "He messed up the font very badly and it looked nothing like the original."
• "During the piercing process the jewellery got stuck in the hole mid way through causing pain and bleeding for my friend."
• "Came in for a piercing. Piercer was very rude when it came to giving advice."
• "Very rude staff. My friend went in to have her tongue web pierced, the piercer was very rude and unprofessional about it."

Customer Service and Experience

Pros:

• "The staff was very friendly and professional."
• "The team are so wonderful, friendly and welcoming not to mention a very professional level of customer service."
• "The whole team are super friendly and accommodating."
• "The staff members were exceedingly hospitable and friendly."
• "The staff there is professional, welcoming, pleasant and very helpful, making sure that everything goes smoothly upon your visit."
• "Customer service is a good standard. Very friendly staff who make my experience comfortable and welcoming."
• "The team reassured me and made sure I was comfortable."

Cons:

• "I never heard from the manager."
• "It was a shame considering all the other good reviews but I can’t say I’m too pleased. I’m currently looking to do a tattoo removal."
• "Worst tattoo experience of my life…"
• "I used to frequent here but this was my last visit."
• "Not to mention not great professionalism by the receptionist… he forgot to ask me for payment and hackled me for it on WhatsApp."
• "Disappointing experience. Arrived with one other person waiting. Waited for 45 mins for someone who arrived after me to be served first."
• "I sent him a message and was ignored."

Hygiene and Aftercare

Pros:

• "Also they take making sure everything’s clean very seriously!"
• "A very clean, hygienic and professional studio with great vibes."
• "The tattoo parlour is tidy, clean and organised."
• "The shop had a great atmosphere, was very clean and had friendly staff too!"
• "The studio itself is very clean and I would highly recommend this place to others."
• "Their tools are very clean and very hygienic."
• "The place is clean and all equipment used is brand new and used professionally."

Cons:

• "They told me it was my fault for letting them tattoo me and wouldn’t fix it unless I pay more!!!"
• "I was not happy at all with her style and not happy that I was charged a £50 deposit on the spot."
• "I literally feel like £50 was stolen from me. Very sly."
• "Now I have to get the tattoo removed because I cannot live with a design that I never wanted and tattoo removal is very expensive and very painful as well."
• "We were also offered no discount despite this experience."
• "I was put on the spot so I paid the deposit."
• "All good praise except for two times when I got double booked for a day session."

Atmosphere and Environment

Pros:

• "Amazing setup! Beautiful, CLEAN and professional shop, great selection of artists, each with their own strong side of things."
• "Awesome studio! Friendly and relaxed atmosphere, very welcoming, good vibes and excellent hygiene standards."
• "The whole studio has such a welcoming and warm atmosphere."
• "What a vibe this place is! Lovely people all around, lovely atmosphere."
• "The studio is very clean, bright and welcoming."
• "The shop itself is super clean and beautifully decorated."
• "The general atmosphere in the building was great with artwork and music."

Cons:

• "Angel completely ignored what I asked for, did not communicate to me what she was going to do and did what she wanted to do."
• "The studio felt LGBTQ+ friendly and safe :)"
• "And I got a lollipop! What more could you ask for ;)"
• "You'll need to scan the QR code at the reception desk to fill your application form which is a good thing discouraging use of papers."
• "The shop also is amazing there one big family everyone works happy and gets on very well!"
• "The hospitality at Tattoo Heroes is amazing!"
• "I'm so glad I came here and will recommend Tattoo Heroes to anyone 👍🏾"