Address: 2220 Coventry Rd, Sheldon, Birmingham B26 3JH, United Kingdom
Phone: +441217422622
Rating: 4.2
based on 142 reviews.
Food Quality
Pros:
"The meat was tender, the lamb donor had flavour, chicken was good. The ribs were soft. The rice cooked nicely."
"Love this restaurant! The atmosphere is always great along with the service, food is always bang on."
"Shawarma was freshly cut in front of you, very tasty, no hard bits as some places have them."
"Very good food with a distinct curry flavor. Lovely service and atmosphere."
"Thoroughly impressed by the sheer quality of the food and portion sizes."
"The finest place for lovely Turkish food. The chicken and lamb shwarma has a lively taste and well cooked."
"Food was amazing! Staff were so friendly and we were greeted and seated immediately."
"Fantastic portion sizes and delicious food, nice place to sit in and eat especially for a take away joint."
Cons:
"The person manning the grill consistently displays a lack of enthusiasm and manners. During my latest visit, I received burnt and leftover fries alongside my order."
"Although this wasn't my first visit, but this was the first time I went there with a large group of 35+ people... couple of items were a little bit under cooked."
"Unfortunately we won't be coming back here after terrible food."
"Very disappointed after my visit last night... food was decent but staff were frustrated and I had to call on them many times due to order mess ups."
"They raised the price of the family deal from £17 to £22 since the last time I bought food from here. But with this more expensive cost came worse food."
"Food was too bland no flavour for my taste buds, I'm unsure what the spicy sauce was supposed to be."
"It's like going to casino rather a restaurants, food can be excellent one day disgusting the next day."
"Tried a shawarma wrap which was filled with about 90% salad, and very little meat."
Service and Staff
Pros:
"The staff are kind and lovely!"
"Food was excellent, service was excellent. Highly recommended."
"Love the little starters they give for free - bread and dips. Always so fresh."
"Really nice spot for shawarma... Very nice people working there, even showed me the prices on the till to say they charging me the right price."
"Had a lovely meal such great service and meals so fresh and hot. We will return."
"Service from chefs was quick, table service from Adama and her colleague was pleasant, Adama especially interacted with us and nothing was any trouble or effort for her."
"Very friendly and welcoming staff. I had the platter for 2 and Pide. This is more than enough for 2 people!"
"Very friendly staff who couldn't do enough for you. Food was very tasty and reminds me of the good holidays spent at my grandparents home in Turkey."
Cons:
"The person manning the grill consistently displays a lack of enthusiasm and manners. Their responses exude arrogance, creating an unfortunate customer experience."
"DO NOT EAT IN WITH CHILDREN! The staff are very ignorant and don’t even respond after calling several times."
"If I could rate the food alone I would give it 10/10 because the food is amazing and honestly worth the price. The only issue that lets this place down is the customer service, it’s absolutely appalling!"
"Appalled at the attitude and ignorance of the staff, especially the main bold guy at the counter. Not very inviting or welcoming whatsoever."
"The waiters didnt know how to speak to the customers. Very defensive characters. No chicken shish on the family platter. The food is awful, no flavour, greasy and tasteless."
"Went with a group from work. We were all impressed. The food was fresh tasty and service was brilliant. Fresh bread and dips while waiting for our family platters. Prices are very good value"
"Good quality food but bit too expensive for what it's offering. Cigara boregi aren't crispy and the lahmacun is a bit thicker than what you would expect from the Turkish cuisine"
"Customer service is poor, the food quality is medium, which doesn't match with the expensive price. Need to review customer service and customer choices with prices especially competing with other Turkish restaurants nearby"
Payment and Policies
Pros:
"Excellent food, especially the garlic prawns. FYI they don't serve alcohol but the waiter said we could buy a bottle and bring it in with no corkage fee."
"Absolutely loved this restaurant. Reminded me so much of my holiday in Istanbul. Only issue is they only take cash, there is a cash machine right next door though."
"Amazing quality of food, grilled in front of you and very quickly arrives after ordering. Cash only so so bring a fat wallet, you won't be disappointed."
"Real authentic Turkish restaurant food is delicious and being old planned and you can see your food being cooked really nice atmosphere ear with polite and helpful staff"
Cons:
"Doesn’t take card only cash! Annoying when ur fighting to pay the bill."
"Only downside is cash only."
"Can't fault the food, the platter was excellent. The worst thing and probably the main reason I won't return was the 'cash only' policy."
"I disagree with the ‘only cash policy’ it’s quite difficult to find a cash point with money in it."
"Asked for dips and the guy told me there's sauce in wrap, then immediately said it's a charge for the dips separately like I didn't have the money."
"Lovely food, tasty and fresh. Used to have a card machine but seems they’re dodging tax now... be carful someone don’t call the taxman."