Antep Turkish Cuisine Reviews Summary

Category: Turkish restaurant Birmingham

Address: 368 Ladypool Rd., Balsall Heath, Birmingham B12 8JY, United Kingdom

Phone: +441212383622

Rating: 3.9
based on 284 reviews.

Food Quality

Pros:

  • "The food was amazing and to top it off everyone was extremely friendly."
  • "The food had a good tender texture with a lot of flavoured juices."
  • "The food was absolutely fantastic. The portion sizes are huge."
  • "All the food was freshly cooked and tasted good."
  • "The food is fantastic, so good that any waiting is well worth it."
  • "Food was really good. Apparently cooked to authentic Antep Turkish recipes."
  • "The food was fresh and warm and very tasty."

Cons:

  • "Food was bland and disappointing to be honest."
  • "Food quality wasn’t all that great either."
  • "The ribs wasn't very juicy and fairly dry."
  • "Food is very average, bland and hardly anything like proper turkish food."
  • "We were served cold food and the bulger and rice specifically tasted stale and lukewarm at best."
  • "The chicken shawarma was full of chicken skin and fat with a little bit of meat!"
  • "The food quality is very cheap and has no flavour."

Service

Pros:

  • "The staff were friendly, not too in your face, checked on us and left us to enjoy our meal."
  • "The young waitress who took our order and served us gave such amazing service and was kind."
  • "Service was unbelievably quick."
  • "The service was excellent, the waiters and waitress were so polite and well mannered, the hot delicious food was served quickly and efficiently."
  • "Was welcomed by a waiter named Max who was looking after us nicely."
  • "Employees were professional and attentive."
  • "The staff are very quick, efficient and accommodating."

Cons:

  • "Staff were very polite however did not seem to know the menu well."
  • "Please do not consider to eat at this restaurant if you are non-Muslim. You will be treated differently!"
  • "The waiters are all uneducated vile people."
  • "There are no positive comments about COVID-19 measures."
  • "I went in and was actually shocked that the staff were not wearing masks."
  • "Both waiters seemed nice and polite, however not very professional and lacked confidence in their job."
  • "Unfortunately I have to say that the customer service was also very poor."

Hygiene

Pros:

  • "It was fairly quiet in the restaurant, the place itself was clean."
  • "Nice clean restaurant."
  • "We dined upstairs. It was quite, calm and clean."

Cons:

  • "They was fined £30,000 the other day for 4 hygiene offences including having mice and cockroaches present in the kitchen."
  • "Lovely food but will avoid going here now due to poor hygiene."
  • "There are no positive comments about hygiene."
  • "The chefs need to wear gloves when preparing food. Very unhygienic."
  • "Tables weren’t cleaned properly(sticky)when we sat down to eat."
  • "The premises was not kept clean, open food was stored in areas where cockroaches were active."
  • "The restaurant was dirty, sticky floors, dirty sticky tables, no social distancing, no sanitizers in sight."

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