Address: 2 Stockwell Rd, Handsworth, Birmingham B21 9RJ, United Kingdom
Phone: +441212203007
Rating: 4.0
based on 106 reviews.
Food Quality
Pros:
"We ordered a mix kebab which consisted over chicken Shish, mixed shish, and Adana. They were all fantastic."
"The hummus and the dips were excellent. The bread was above average as well."
"Food was fantastic and we loved the kebab platter."
"Best Turkish restaurant in Birmingham, taste and amount of food is perfect for the price."
"Absolutely delicious and fast served food... Delicious lamb ribs, perfectly cooked."
"The meat is always cooked so tender and juicy."
"The grilled food is absolutely delicious with generous portions and rich succulent flavours."
Cons:
"Ordered the mixed kebab for the first time after re opening and must say the quality and quantity is down the hill."
"Ribs used to be delicious going bck cupl of months. Must b the new chef whos not preparing the food properly."
"Quality has dropped a lot recently."
"Food is very salty, chicken wings have hair, sheek kebab is a like rubber piece."
"The food is insanely expensive and the quantity is a joke."
"Food arrived tiny portions looked like left over meat and been served."
"The meats in the mix kebab lacked in flavour."
Service
Pros:
"We were welcomed with a smile from the staff and we were seated very quickly."
"Such a pleasant experience eating here. All the staff were extremely friendly and went above and beyond to make our dinner so lovely."
"This is a hidden gem and I cannot recommend it enough. The staff were all very welcoming and made sure our experience was a good one."
"Wow. First time here with Mrs. And blown away with the service from Roya! Lovely lady and very polite."
"Friendly staff and service, great community spirit."
"Me and my partner visited this restaurant yesterday and had a very warm and friendly greeting. The staff were very attentive with use."
"Fantastic authentic food, ambient surroundings, helpful and friendly staff."
Cons:
"The staff including boss has not a clue about customer service very obnoxious and rude."
"Terrible service when I made payment they gave me the wrong change twice."
"The owner or wannabe owner sits on her phone messaging people on Facebook whilst ordering one waitress around like a slave."
"Very rude service. Eastern European waitress very rude."
"Waitresses serving us were arrogant and rude, one word answers and walking away with attitude each time!"
"Very unprofessional, playing loud music also could here some staff swearing."
"Very rude and unwelcoming. AVOID AVOID AVOID!!"
Value for Money
Pros:
"You get what you pay for, massive portions of delicious food."
"The sharing 'dishes of mixed meats (Chicken wings, fillet, lamb ribs, kebabs, etc. are generous and will feed one more than they are advertised as being for."
"Best Turkish restaurant in Birmingham, taste and amount of food is perfect for the price."
"Great food and prices are good, chefs platter is amazing and the food is home cooked food rather than massed produced kebabs etc."
"Nice meal when it arrives very tasty and very good value for money."
"Great value for money and friendly service."
"The food at this restaurant was amazing. Very authentic and the quality of the food was second to none."
Cons:
"The food is insanely expensive and the quantity is a joke. Staff is careless not checking customers for anything."
"We felt the plater Istanbul special was over priced as we didn't see much different to the normal plater."
"The food is good but I don't think the platter for 2 is good value for money working out around £35+ for 2."
"This place has gone from being great to very pretentious, reflected by unreal prices for what can only be described as standard Turkish food."
"You charged us £7.20 for 4 cans, which is unacceptable."
"Price for the Istanbul Special was £38 which was the same as the last time I visited so placed my order. Went to collect it and was told the price £56.50."
"I've paid £13.99 for that little bit of food that I didn't even enjoy."
Ambiance
Pros:
"The atmosphere is top class, especially since the extension and renovations."
"The atmosphere and food are second to none."
"Lovely atmosphere, chilling vibe, great food! Improved condiments too."
"A family meal booked at the last minute turned out to be wonderful, excellent food and service and pleasant surroundings."
"Amazing vibe, good service but excellent tasty food cooked to perfection!!"
"It has a welcoming atmosphere with very nice staff. The food was served very fast which was really good as we had young children."
"The restaurant is comfortable and welcoming, but can get very busy during peak times so book in advance."
Cons:
"The establishment was very cold, heating not working, all you wanted to do was get out because it was so cold."
"No music no atmosphere."
"Very unprofessional, playing loud music also could here some staff swearing."
"The Service is great but the tables and decor do not help make the atmosphere comfortable?"
"The reason I stopped dining here was due to the cold attitude of the staff."
"There is a smoking area in the back outside, which was irritating until we closed the door."
"Service very poor..whilst half way through starter..main dish was delivered!!..I asked if we were on a timer..waitress didn't reply!"
Management and Staff
Pros:
"Such a pleasant experience eating here. All the staff were extremely friendly and went above and beyond to make our dinner so lovely."
"This is a hidden gem and I cannot recommend it enough. The staff were all very welcoming and made sure our experience was a good one."
"Wow. First time here with Mrs. And blown away with the service from Roya! Lovely lady and very polite."
"Friendly staff and service, great community spirit."
"Me and my partner visited this restaurant yesterday and had a very warm and friendly greeting. The staff were very attentive with use."
"Fantastic authentic food, ambient surroundings, helpful and friendly staff."
"I Highly recommend this place! The atmosphere and food are second to none. Served with a smile and management are always about to ensure diners are happy with their experience."
Cons:
"The staff including boss has not a clue about customer service very obnoxious and rude."
"The owner or wannabe owner sits on her phone messaging people on Facebook whilst ordering one waitress around like a slave."
"Very rude service. Eastern European waitress very rude."
"Waitresses serving us were arrogant and rude, one word answers and walking away with attitude each time!"
"Very unprofessional, playing loud music also could here some staff swearing."
"Manager or owner carried on speaking to some girl in FaceTime! Just shocking!"