Address: 49 Kingsland Rd, London, E2 8AG, United Kingdom
Phone: +442034093131
Rating: 4.1
based on 285 reviews.
Product Range and Availability
Pros:
"Great Art is a shop stocked with everything any artist could need."
"By far the best art store in London! Staff are very friendly, extremely helpful & savantly knowledgeable."
"Impromptu Sunday afternoon visit with a friend. Incredible range of art supplies and priced very reasonably."
"Think you would be hard pressed to find as comprehensive a range of art materials elsewhere and for such a reasonable price."
"Very impressed with the huge range of materials on offer."
"This is an amazing art shop, it's really by standards a super store as it is huge it has a massive range of paints to brushes to canvas to all the accessories one could hope for."
"The best art store in London! The amount and variety of art materials in a healthy wide price range makes it a joy to shop for anyone from hobbyists to professionals."
Cons:
"Wish they had more stuff for miniature painting but still glad to have picked up some cheap citadel paints from their clearance sale."
"However on the plus side it has good stocks of a range of products, not the cheapest though."
"The store needs a wider selection of frames."
"Your website does not contain an index so unless someone knows exactly what they are looking for and how you refer to that item it is extremely difficult to find."
"The only thing I was looking for was metallic paint but they didn't have any of the brand I like which is the liquid metal paints."
"Also, the topic link refills are apparently just available online."
"The only thing that I can fault them for is ordering stones etc, it looks online like you get 5 - 15kg for a certain amount of money. You don't."
Customer Service and Experience
Pros:
"Staff knowledgeable and helpful."
"Always send correct products. Reasonably priced considering they are in London."
"The staff here are top notch and know their stuff."
"He delivered the best customer service I have ever experienced in my whole life."
"The staff at the shop were all knowledgeable and helpful."
"The staff is super friendly and helpful when someone needs advice on techniques or products."
"The staff members are so lovely and was making sure we was all alright!"
Cons:
"I arrived at this shop seven minutes before closing time... The security staff member... watched, scowling, as I unknowingly tried to open it."
"No one answer mail, No one answer the phone, mail box is full you cannot leave a message."
"Unfortunately even though the staff are polite and try to be helpful, they're not very art savvy or able to help on art/product specific issues."
"Phoned to check they had 2 colours in stock, person on phone was new, could hardly understand English and had no initiative or concept of customer service."
"But would be better if there was more staffing, there's usually a long slow queue at the till, pricing needs attention too, lots of stuff badly labelled."
"It is a great shop indeed but every single time when I buy something the price is different on the till."
"The shop assistants there are very unfriendly, if not hostile."
Delivery and Online Service
Pros:
"Tried to look for a sharpener on amazon it was expensive. Found this place doing it a lot cheaper. It was delivered within 5 days."
"Delivery was excellent. Was really wonderful service."
"My order arrived today, perfect! It was so well packaged to water damage or any other kind too."
"My order arrived one day early than expected, highly recommended."
"Delivery is made in good time."
"The painting products are excellent to use, whenever they do arrive eventually. Prices are affordable and reasonable."
"Products are great, prices are good, everything comes well packaged and protected."