Black Dog Reviews Summary

Food Quality

Pros:

• "All food we had, was very delicious, especially chicken gyozas."
• "The Sunday roast was particularly amazing."
• "Food was excellent, starters and main courses all good portions and cooked really well."
• "The food has always been really tasty and well presented."
• "Lovely food, good value and plenty of tempting menu choices."
• "Excellent food and nice atmosphere."
• "The food at the black dog was very nice, staff excellent."

Cons:

• "Very disappointed after reading the reviews."
• "Had roast beef dinner, the beef was tough, the roast potatoes were dry."
• "Inside, the place as you would expect from a traditional country pub. Dark, dingy and stinking of dogs."
• "Waited over an hour for the food to arrive, the steak sandwich was a gristle sandwich."
• "The chips tasted old and refried, veg made ages before and the coleslaw dry."
• "Chicken extremely dry and overdone. Swimming in pepper corns. Frozen veg."
• "Food really disappointing tonight. Cheese pie really dry and the cheese sauce that was with it was so thick and dry you couldn't pour it out the jug."

Service

Pros:

• "The staff are so friendly, work as a team and provide the same level of service every time I've been there."
• "Bar staff helpful, polite and full of compliments."
• "David the Manager was so helpful and made my husband and myself feel so welcome."
• "Staff were very friendly and helpful."
• "The staff provide a friendly & efficient service."
• "David and his staff are fantastic, warm welcome, chatty, accommodating and a pleasure to deal with."
• "Staff wre accommodating pleasant and nothing was too much trouble for them."

Cons:

• "Staff need a rocket up the backside, they are very slow to clean tables."
• "Service a bit slow but we knew the food was cooked fresh."
• "Food was lovely shame about the very slowly and rubbish service!"
• "Waiter service was terrible, stood around doing nothing."
• "No interaction from staff with customers, not even a smile."
• "We where completely ignored at the bar they seem more interested in serving the people they know."
• "Service was pleasant but a bit slow."

Ambiance

Pros:

• "The whole place has history surrounding it. You can feel the past at your side as you walk into the pub."
• "Cosy atmosphere. Good outside eating."
• "Real cosy pleasant pub, dine here at least once a month and I've never been disappointed."
• "Lovely old pub with plenty of history."
• "Dog friendly inside with dog sausages available."
• "A lovely pub to stop off after a walk around Belmont."
• "Lovely cosy little place, usually rammed in summer but nice and peaceful in winter."

Cons:

• "But even the main part now looks dark, dim, dated, old and lacking in any type of welcoming atmosphere."
• "The environment in the pub is not special."
• "It's been a while since I was last at the Black Dog and I was not impressed with the smell of must in the ladies toilets."
• "It is the worst I have ever seen at the Dog. The menu is shocking!!"
• "The landlord has a terrible attitude and seems to constantly want an argument."
• "Felt the stare of the landlord as he voyeuristically watches me park my car."
• "The room was extremely cold and shivered most of the night."

Value

Pros:

• "The food for the price is great, £20 gets you 6 sharing plates which we struggled to finish with how much there was."
• "Certainly value for money and a nice place inside too."
• "The food is top quality & reasonably priced & the service is brilliant."
• "Good value especially the two mains for £13, kids enjoyed their meals and puddings."
• "Fantastic! Coming back asap. Sticky Steak Salad is a must-have."
• "Very good value, high quality pub food with a variety of vegan options."
• "The waitress even suggested options for a Sunday lunch we had not seen that brought the overall bill down."

Cons:

• "I would have given it five stars but for the price of its beer, why is it when a pub starts serving food the price of drinks goes up?"
• "But unfortunately at £4:05. For a pint of Joseph Holt diamond I would not be returning."
• "Second price hike and the food portions and quality has gone to the 🐕s."
• "Food was really expensive and not even cooked properly."
• "It’s not cheap either it’s top end pub price."
• "No cheese sauce anymore, unless you pay extra."
• "The drinks were good but had gone up by about £4 since last time we were there."

Facilities

Pros:

• "Good, safe parking opposite the road."
• "The rooms are simple but nice, clean and very cosy."
• "Wheelchair access very good, will definitely return."
• "Large car park across the road."
• "Dogs allowed in certain areas in the pub and there's a beer garden."
• "More than dog friendly, they even have treats available for our furry friends!"
• "Lovely area for walking and has a free car park facing the pub."

Cons:

• "Parking can be a problem at busy times though."
• "Felt the stare of the landlord as he voyeuristically watches me park my car in the small cramped car park."
• "The only slight negative is the bathrooms could do with modernising."
• "The room was not very clean and there was black mould on the walls."
• "No WiFi made available, seating was to low to see it the windows or taxi the table."
• "The room was extremely cold and shivered most of the night."
• "It's been a while since I was last at the Black Dog and I was not impressed with the smell of must in the ladies toilets."