Red Lion Reviews Summary

Service

Pros:

• "Staff are welcoming and friendly but not over the top."
• "Great Service by the waiting staff."
• "The staff were lovely and really patient, the food was on point as well."
• "Welcomed with a friendly face and sat down quickly with full instructions of the menu and how to order."
• "The ladies in the wacky were really helpful and went above and beyond to accommodate."
• "Georgia on the bar was amazing so friendly and helpful even when she was busy and on her own she stayed calm and kept a smile on her face she was wonderful!"
• "Staff were friendly and did a lot of walking around."

Cons:

• "Went to order at the bar, one began to take our order only to ask someone else to complete it."
• "Asked if there was a spare chair to which the waitress said walk round and find a table with a spare chair which I found was very unhelpful."
• "Service left a lot to be desired."
• "We asked to see the manager to be told she or he was too busy."
• "Waited around for ten minutes to be seated, no available staff members even though the venue didn't look half busy."
• "For 90 minutes no member of staff ever came to us during this wait or came near our table to for us to ask about our meals."
• "Unfortunately, despite wandering around for 10 minutes we couldn't find any staff."

Food Quality

Pros:

• "5 main course with 5 free desserts plus drinks. Less that £70 excellent value."
• "Food has been excellent every time we've eaten there."
• "Great food and really generous with portions and good entertainment for kids."
• "The food was delicious, plentiful and served piping hot."
• "The food was as expected which was most enjoyable."
• "Great experience. Food hot and tasty and very affordable."
• "The food was very good for pub grub."

Cons:

• "Food was terrible it was cold and the cheese pizza tasted like pepperoni pizza, southern fried chicken burger was not cooked."
• "When the food came it was shocking burnt to a crisp and awful..."
• "Awful experience, I wouldn't have minded that they'd got my order completely wrong and forgot half of the stuff off of the other orders, but it came out burnt and cold."
• "The food was rotten !!!!!"
• "Burgers were like the cheap thin ones you get in Asda."
• "The food wasn't great... They completely ruined my daughter's 21st birthday cake."
• "The food was totally trash... fishfingers cold and watery very dangerous and sausage that was rock hard she couldn't eat it!!"

Atmosphere & Cleanliness

Pros:

• "Nice old stone building..."
• "Went last night with my children, great atmosphere the restaurant was busy but still the service and food was amazing and love the new menu."
• "Inside is nice and clean, the staff are great and very helpful."
• "Apart from the food the place looks really nice inside now it's been done up."
• "All staff are friendly and helpful."
• "Aesthetically nice, clean."
• "The pub was lovely and clean."

Cons:

• "The facilities could do with improving as it looks a little run down, especially the toilet facilities."
• "Very quite compared to the last 4 years on Christmas Day, no real atmosphere and no back ground music."
• "The place was minging, table was sticky."
• "Toilets dirty. Will not go back ever again."
• "Quite a few flies buzzing round the place and it could honestly do with a good clean (sticky tables and stale food on the floor) to bring standards up."
• "The play frame is medium - small considering to some places... both toilets boys n girls was out of action only available was baby change room, which wasn’t of a nice smell inside toilet seat clearly broken as well, TLC NEEDED."
• "Overall below average food, cleanish, staff friendly enough, toilets shabby looking with poster holder half ripped off the wall."

Value for Money

Pros:

• "Well worth it for the price."
• "Great prices for really good portions, I have never felt so full leaving a restaurant!"
• "£33 for two meals and a kids meal with drinks. Can't complain at all."
• "Good menu, reasonable price nice food."
• "The price of the food is good."
• "Food is always good quality too. I had the Mexican salad which was delicious!"
• "The food was very nice, well priced."

Cons:

• "Don’t waste your money unless you like this sort of cheap supermarket frozen food."
• "Beer prices are a bit more than I normally pay."
• "£40 not well spent won't be back."
• "Not happy booked table didn't get them... NOT EVER GOING AGAIN."
• "Dire food and really slow service."
• "The food wasn't great. Asked for 2 steaks medium came out rare."
• "My food was ok. But my partners mixed grill was not... came out guess what was Cold again!!!!!"