Santoré Reviews Summary

Food Quality

Pros:

• "No, seriously, that was the best Pizza I've ever had."
• "One of the best Italian restaurants based in Exmouth Market."
• "Food was great! That ear shaped pasta with broccoli was amazing and something I haven't seen before in an Italian."
• "Authentic finest neapolitan cuisine and pizza."
• "The Cod in tomato sauce was also exceptional."
• "Most of us had the authentic Bufalina pizza and it was delicious."
• "Sensational food."

Cons:

• "The quality has decreased... You have better options at Exmouth Market."
• "The food quality had dropped significantly."
• "The calamari was not good - oily and small portion for the price."
• "Pizzas definitely not worth ever going back again for. Plastic elastic dough. Not crunchy."
• "A very mediocre pizza but worst of all my sorbet arrived complete with a hair on it."
• "Antipasti were not impressive and my pizza came with undercooked toppings and too large a crust."
• "The (pollo con panna) creamy chicken and mushrooms with spinach was watery and left a fairly bitter aftertaste with far too much spinach and the chicken breast was a measly size."

Service

Pros:

• "Fab service - attentive, but not overbearing."
• "Wait staff efficient and friendly."
• "Service was brilliant and so fast."
• "They are usually quite fast to serve you during lunchtime."
• "The staff and Management were a credit. No request too difficult."
• "The waiters at this restaurant are extremely nice and friendly."
• "Service very good, staff genuinely warm and very efficient."

Cons:

• "Service was shocking. 3 people attended our table before I had to ask for cutlery and a napkin."
• "The staff did not greet and was very rude."
• "Service was slow and confusing."
• "Took a while to get served after being seated."
• "The waiter welcomed us with a mask but removed it straight after."
• "Service was £5 and food was overpriced, would not recommend."
• "The service was disgusting the floor was dirty and went to the toilet and saw a mouse!!!"

Value

Pros:

• "Prices very good compared with the quality!!"
• "Do not expect 'cheap': remember good quality food can't be cheap. But it's fair, like the service."
• "This is hands down the best pizza in town, it beats the metro in battersea and the franco chain."
• "Food was very good, well served portions, and an even better final price."
• "The menu is reasonably priced for the quality and quantity."
• "Great price for how fresh and well made the food is, and for the enormous portions of course."
• "You can get a very good plate of pasta for around 9.5£!"

Cons:

• "First time here. As Italian I can say the food might taste good, but it's too much salted, oily and overpriced."
• "No effort, no taste, big price, big scam."
• "Also, was the first restaurant which did not let me to smoke on the outside area."
• "Secondly, I was charged 2-3£ for Idk what, I was in a rush and didnt pay too much attention."
• "For the ($$$) price, I could have easily had a ($$) price matching a quick, responsive, and helpful protein stack with better priced alcoholic drinks."
• "80.58£ for two people. While they were giving out complimentary limoncello to others, we did not receive any. Totally touristy."
• "Poor value for money."

Ambiance

Pros:

• "The decor is excellent, very cosy and clean."
• "Busy, great authentic vibe and the food so good."
• "Hidden away in the beauty that is Exmouth Market (not the easiest to get to if you don't know where you're going), this restaurant is where I go to get my Italian food fix."
• "Santore also has outdoor seating overlooking Exmouth Market."
• "The restaurant exudes warmth and charm, and I was delighted to be seated at a lovely outdoor table."
• "Restaurant was buzzy but not loud."
• "The ambiance really reminded me of all those Italian restaurants with simple decor but great vibes."

Cons:

• "It was empty but they stuck us on the corner under a coatstand."
• "Place also needs a bit of a refurb - toilet was a bit grim."
• "The service was disgusting the floor was dirty and went to the toilet and saw a mouse!!!"
• "Lovely staff, but terrible experience due to the table being in front of the door."
• "The disabled toilet was inaccessible. The only toilet available was in the basement down a spiral staircase."
• "Kitchen staff sat/stood on the street near the tables and smoked."
• "The place was almost empty but they did not let us sit at a 4 person table and made us sit at a 2 person one which was tiny and too small for our food and drinks."