Pastaio Pasta Restaurant Carnaby Reviews Summary

Food Quality

Pros:

• "All of us were delighted with our pasta."
• "The lobster pasta is a sharing main for 2, very good portion and very filling for hungry bellies."
• "INCREDIBLE! I had the artichoke and lemon pasta and an aperol spritz and they were both delicious!"
• "The lobster pasta was so delicious and big portion for 2 that we couldn’t finish."
• "I've been around in a lot of Italian restaurants but this is by far the worst in terms of quality- price."
• "The burrata was delicious but was very plain."
• "The pasta was perfectly cooked and flavored, and it was a good portion size for the price."
• "The food was nice as was the waitress - but the portions are quite small."

Cons:

• "It's like pasta for beginners lacking any depth of flavour in a small portion size."
• "The portion sizes, neither of us were satisfied by our main courses."
• "The food was atrocious. It came out cold, twice."
• "The pasta was bland."
• "The dish was cold coming out."
• "The food was very bland, the portions were so small."
• "The food was good but we had to get something supplementary to eat since the portions were really small."
• "The food was very average, the servers were not very helpful would not recommend anyone ruin their holiday by going here."

Service

Pros:

• "I have to give a special shout out to the attentive waiter who served us all night."
• "Customer Service 10/10, we arrived early, and we were seated straightaway."
• "The staff were really friendly and helpful with their recommendations."
• "The waitress who was serving us on the terrace was so attentive."
• "Service was great. Music is a little loud but that's a personal preference thing."
• "The staff are so friendly and welcoming."
• "The hostess was super nice and found room for me even though I didn't have a reservation."
• "The servers here (especially Coree) were so incredibly friendly and caring."

Cons:

• "I only -1 star as I had to keep getting the servers attention for drinks."
• "The staff were not attentive at all, they were standing at the bar chatting for over 10 minutes instead of removing the plates or taking our orders."
• "No one was waiting at this location. We went to a free table. After 15 minutes of waiting the waiter ask us if we want to pay."
• "The service was really quick, considering the number of people that were there."
• "The staff were not attentive at all, they were standing at the bar chatting for over 10 minutes instead of removing the plates or taking our orders."
• "The service left us waiting quite a long time."
• "Waiter was perfect attentive enough but also no hovering or sense of hurrying."
• "The service was quick but the portions are so small they wouldn’t fill a baby."

Atmosphere & Location

Pros:

• "We felt comfortable and loved the interior decoration."
• "A nicely decorated eatery just off Carnaby street."
• "This was a lovely location down a side street with lots of other restaurants and a great atmosphere."
• "The restaurant has a lively, cozy atmosphere."
• "Great place to meet friends."
• "Modern place in a fun area."
• "The restaurant is located in a very nice part of Soho, which is great."
• "The restaurant inside is bright with plenty of room at the tables."

Cons:

• "The fish and chips on the street in front of the Tower of London was a better deal."
• "The store is so loud you can't even speak to the person sitting across from you at the table."
• "The menu lacked options and the carbonara I had was very salty, leaving me feeling sick."
• "The seats were uncomfortable since it was a stool type."
• "The front door was constantly being left open, which meant we had to eat in our coats because it was so cold."
• "The room is also very loud and the music is at high volume, so it can be tough to have a conversation."
• "As one of us is non-neurotypical and another has a serious sesame allergy a relaxed meal out is not always a guarantee."
• "The food was good but we had to get something supplementary to eat since the portions were really small."