Portobello Garden Arcade Italian Restaurant Reviews Summary

Food Quality

Pros:

• "The Pasta (Tagliatella with beef) was incredible."
• "Delicious and very good quality. Very authentic."
• "The food is excellent, tastes like heaven."
• "AMAZING food at good price."
• "The food was good too, well seasoned and bursting with flavours."
• "The fish is cooked, and seasoned just right."
• "The food is completely amazing from the incredibly cooked Antipasti with the most delicious Aubergine I’ve ever tasted through to the sumptuous fresh pasta."

Cons:

• "The pasta was easily the worse I have had. It was pretty much tasteless."
• "But now mediocre and overpriced dishes."
• "Pizza was one off the best we ever had while mussels not very fresh."
• "The worst spagetti vongole which was swimming in oil, needed seasoning and flavour."
• "Not impressed with food, the toast came burned and hard, almost impossible to chew it."
• "The lemon tart was so sweet, no delicious tart lemon flavour with soggy pastry."
• "The bread was stale, dry and stodgy. The pasta was a disgrace."

Service

Pros:

• "It is not too expensive for a London restaurant and service was outstanding."
• "The service was also brilliant."
• "Friendly staff and amazing atmosphere from the beginning to the end."
• "Service was okay, waitresses friendly and food came in descent timing."
• "The staff always very very nice!"
• "Great staff, full of passion."
• "The service is amazing and the staff are very friendly and kind."

Cons:

• "The manager (with pink hair) is stressing so much her waiters that they end up not serving you water and forgot your drinks orders."
• "The waitress's English was weak."
• "Place was very noisy, not because of customers but because the staff was screaming at each other all the time."
• "Waiting time between starters and pizza was 35min, without our drinks…"
• "After being seated and handed menus we were then ignored for the next 25 minutes."
• "Service is extremely slow and faulty. They get incomplete dishes and forgot something or the other in every dish and brought only when asked."
• "The server got into a conversation with another guest that took 20 minutes and never even thought to take my order."

Atmosphere

Pros:

• "Icing on the cake was the beautiful and eclectic Italian themed decor, we felt just like we were eating in nonna's kitchen."
• "Atmosphere is nice and cozy as well."
• "The setting is very warm and charming, it evokes images of a blissful Sunday at your imaginary Italian grandmother’s house."
• "Its a lovely little cozy cafe and would give you a very homely feeling."
• "The atmosphere is really nice, decoration all around the place."
• "Lovely, welcoming establishment with a great atmosphere."
• "The place looks cool and cosy."

Cons:

• "It is a bit tiny and tables too close to each other."
• "Place was very noisy, not because of customers but because the staff was screaming at each other all the time."
• "I took my mother there and was a bit concerned about the noisy ambience."
• "The only other downside was it was quite chilly in there. They don’t have a proper roof."
• "You have to wait a lot for someone to attend to you as nobody is available around when you need something."
• "Usually very long ques and you have to wait in the cold outside."
• "Also, the flies were flying in the open area where the bread and salami was stored and on the food."

Value

Pros:

• "Very very reasonable prices, other places would charge double for that kind of food and portions."
• "for more than a fair price."
• "Really racional price and good quality."
• "The prices are affordable."
• "The only thing was that the drinks are very expensive but pizza and pasta are reasonably priced."
• "Delicious Italian food for a great price :)"
• "Perfect food at a really reasonable price."

Cons:

• "All these meals together cost us £44 which is thoroughly unsatisfactory considering what has happened to us."
• "So expensive for what it is!!! I am a foodie but was sticker shocked by the lunch prices."
• "Staff was nice but food was expensive for their portion."
• "Food was good, but very expensive."
• "The portions of the food were very small for the prices - we had cannelloni which literally looked like a starter not a main."
• "Some pasta are quite pricey but really worth it."
• "They tried to charge the wine more than the price that was in the menu."