Sheene Mill - Weddings Reviews Summary

Accommodation

Pros:

• "The room was very comfortable with a very nice bathroom."
• "Good wifi connection, good selection of teas and coffees and enough character to make it feel less of a hotel and more of a home."
• "Well equipped bathroom with a good shower."
• "The beds were very comfy and the room was immaculate."
• "Fair size room with a wonderful, large comfortable bed."
• "The rooms are gorgeous, individual and very comfortable."
• "Our rooms were all good and very comfortable."

Cons:

• "Our room (9) had three lights out, a flush button missing on the toilet, loose toilet roll holder and a hole in the ceiling that was leaking onto the chair."
• "The place needs some maintenance. Paint flaking off. Light bulbs hanging from the ceiling."
• "The door would not shut in the frame at all. The door knob was also mostly off and the towel radiator did not work."
• "The bed was very saggy looking."
• "The mirrors where smeared and streaky the clock on the wall did nt work, there where cobwebs complete with spiders in corners of room."
• "The tiny room was claustrophobic and not as described, with an impractically narrow bathroom."
• "Once kids beds were put in the room you could not move around the room."

Food

Pros:

• "The food has always been first class."
• "The food was fantastic."
• "Loved the wedding we had there food was lovely but small."
• "Really great vegetarian food too!"
• "The food was amazing, including the delicious breakfast the following morning!"
• "Food was served well, hot and very tasty."
• "The food was amazing! all our guests commented how nice the venue and food was."

Cons:

• "This saggy bed and disappointing food cost of a total of £161 for one night."
• "Altogether the service was poor, the food the worst experienced at the Sheene Mill and the experience was very underwhelming."
• "There were 2 large ribs which were 90% fat which I could not eat."
• "I had the beef and it was grey and a bit like dry leather with a yorkshire that could've done with a hammer to get through it, the food was very poor compared to previous visits there."
• "Service extremely slow, the dining room lacked atmosphere and the food was nothing special."
• "Pate could have been shop bought and the beef extremely dry. Roast potatoes cold and Yorkshire were hard."
• "The food was average and the service was almost non-existent."

Service

Pros:

• "Warm greeting by very friendly and professional staff who were very attentive to detail."
• "The staff were excellent and would recommend to anyone to head over!"
• "The staff went above and beyond to meet our requests."
• "The staff were particularly hospitable and helpful from the booking onward and very welcoming, friendly and helpful throughout the afternoon."
• "All the staff we came into contact with were very pleasant and helpful."
• "The staff were so friendly and helpful no pretention at all for such a nice place."
• "Every member of staff was friendly and efficient."

Cons:

• "The bar was slightly limited for draught beers."
• "Manager not equipped to deal with complaints."
• "The staff upon arrival were not too helpful."
• "The staff were very friendly but did turn a deaf ear to our comments if they were not positive ones."
• "Very poor service. There was nobody to greet us when we arrived, we had to hunt round for someone!"
• "Service ok but you had to keep asking if you wanted anything as they kept forgetting."
• "Customer service was very poor for such an establishment."

Venue

Pros:

• "For weddings, this setting could quite possibly be one of the most charming with its beautiful lake and lush greenery."
• "It was the most beautiful outdoor venue I could find in our area."
• "Nestled amidst picturesque countryside, Sheene Mill is a captivating venue that exudes charm and elegance."
• "The venue was absolutely gorgeous."
• "The venue was beautiful with a lovely view over the lake."
• "The setting is honestly to die for!"
• "The venue is stunning!"

Cons:

• "Make sure all the rooms are perfect ahead of a wedding booking."
• "But what has ruined our whole experience of the mill was no baby changing rooms, having to change my 11 month old son next to the bar in front of everyone!!!!!"
• "For the price was very underwhelming."
• "Some rooms are in need of a smarten-up."
• "Not worth the money and room definitely not fit for a family of 4."
• "However, the venue did not reply in time they were really bad at communicating."
• "It's just a shame that I have been put off going to the hotel again due to a mess up with my booking via email."