Address: New Forest National Park, Beaulieu Rd The, Southampton SO40 4UQ, United Kingdom
Phone: +442380175588
Rating: 4.2
based on 225 reviews.
Food Quality
Pros:
"Would definitely go back the food was really tasty π π"
"Stopped for some food which was really nice, pleasant staff, decent beer and Well priced."
"The roast pork that I had was divine and the crackling WOW, my wife had the roast beef which was succulent and tender."
"Our food was hot, tasty and plentiful. Really good value."
"Food was absolutely fab, the scotch egg was the best I've ever had."
"The food was to die for, absolutely perfect."
"Food was very nice."
Cons:
"The food, whilst glorious, is seriously overpriced."
"Had roast beef cut so thin any thinner you could see through it was also overcooked."
"Do not have the fish pie!! Some mashed potato and a little white fish mixed together and cooked in a frying pan, with an overdone poached egg and tasteless pea puree."
"The beef was dry, and chewy. The pudding was small."
"Food was over-cooked and caused sickness."
"Food while not cheap is excellent and the portion sizes are very generous."
"We had the carvery option - very sad food, tasteless and bland."
Customer Service
Pros:
"Customer service was perfect, all staff waiting on our table were friendly and efficient."
"Good service friendly staff."
"Staff were very friendly and the food was tasty."
"Staff were very helpful, informed us about the food, and suggested other options, when needed."
"shout out to ricardo for fantastic customer service."
"Our waitress Lilly was very attentive and lovely."
"Staff were attentive, service was quick and they were very helpful."
Cons:
"I am honestly disgusted by the way the manager Alan spoke to me."
"Tried to complain and was told it being plated up... tried to complain to the lad when he bought the food out but was ignored."
"Vile meal and when the plates were collected I was asked if I was full up as Iβd left most of my food, when I said the food was not cooked and coleslaw was off the guy laughed & asked if I was joking then shrugged & walked off."
"Service is absolutely awful waited 45 minutes before chasing our food and being told that it would be ready shortly no explanation or apology."
"Service was awful, waited 15 minutes for them to ask us do we want a drink."
"Poor service sat for more than 15 minutes with menus in the restaurant but nobody offered us drinks."
"The attitude of the waitress was appalling and was really unhelpful."
Value for Money
Pros:
"It isn't the cheapest prices but the quality is worth a visit especially as they use local produce."
"Wow!! I initially thought the food was a bit pricey but you definitely get what you pay for!"
"Had the gammon egg and chips and although it was really expensive it was easily worth every penny."
"food was absolutely amazing and well priced."
"Prices are a little steep but worth every penny/pound."
"You do get what you pay for, spotlessly clean in all areas, track and trace in place, staff very friendly and helpful, would recommend."
"So to reiterate visit this pub and sit back and enjoy a great meal at very reasonable prices."
Cons:
"Probably to do with the extortionate prices."
"Doubling or greater for the prices is unbelievable, Β£28 for a mixed grill is nuts."
"For simple pub food it was exceptionally over priced for the quality."
"It's, in my personal opinion, a little pricey, so it can't be a weekly or fortnightly visit for us."
"14.99 for a roast dinner & Β£8 or 8.99 (canβt quite remember) for a pudding like a crumble we thought was very expensive!"
"Very nice place but bloody expensive for drinks 2 drinks a beer and a pink gin cost me Β£10.80."
"Given the price I donβt think I would return."
Ambiance and Decor
Pros:
"The ambiance was lovely with gentle light and rustic decorations."
"We were in the snug which has a lovely atmosphere."
"Really lovely setting and vibe in this modern forest pub."
"The decor is also very tasteful and gives a real modern but homely feel."
"atmosphere great, pub well decorated lovely cosy feel."
"A beautiful job has been done, the atmosphere is great."
"Beautifully decorated pub with amazingly friendly staff."
Cons:
"The only slight mar was the terrible choice of music playing; not particularly relaxing."
"The over all decor was dirty and I didnβt enter the toilet as it was down a dark dingy corridor."
"Whole place looks like it could do with a deep clean and make over."
"Needs money spent on it badly. Restaurant is dated. Decor needs a major overhaul."
"Atmosphere a bit lacking though clearly effort has been made in the decor."
"The ladies toilets were leaking and the establishment knew but left them open with water all over the floor."
"The gents toilets according to my husband are definitely not."
Facilities and Accessibility
Pros:
"Free parking and plenty of room inside and out."
"The first thing worth mentioning, is that the carpark is a good size so you'll almost always find a space even at peak times."
"Make sure you book in advance to be safe."
Cons:
"Also, no disabled toilets which isn't acceptable."
"Most desserts had run out."
"Shame the beer garden wasnβt open."
"There was also no baby changing facilities meaning my 7 month old had to be changed in the boot of the car in the car park."
"Pot holes in car park need filling in."
"Itβs got plenty of places to eat but not much parking unless thereβs more at the rear."