Address: 2 Telegraph Rd, Heswall, Wirral CH60 2SA, United Kingdom
Phone: +441513484462
Rating: 4.3
based on 217 reviews.
Food Quality
Pros:
"Our food was absolutely excellent."
"The food was amazing from the beef on the roast to the fries, all perfected in every way."
"Food was really good, we had roast dinners, good portions with plenty of gravy."
"Sunday roast was fab, a good portion, beautifully cooked."
"Food was excellent."
"The food was out of this world, and presented excellent too."
"Absolutely fabulous food and lovely surroundings."
Cons:
"Food was tastless and well over priced for a Sunday lunch."
"Boil in the bag fayre. No vegetables of any description with the main courses we had, I don't think there was even an option for sides."
"The mussel sauce with the salmon was bland and the chicken tasted awful."
"The roast potatoes were so so."
"The peas were under seasoned."
"Over priced for quality of food, twice cooked chips actually not cooked properly at all, quite small portions, quite disappointing."
"Food was rubbish as well."
Service
Pros:
"The staff are really friendly and knowledgeable about the beverages and produce they serve."
"The staff were very accommodating and found us a lovely window table."
"Staff were great, very attentive even though they were very busy."
"Service was great, good atmosphere."
"Service was warm and friendly!"
"Staff were extremely attentive- Eve W was our waitress and she was excellent, nothing was too much trouble."
"Service was amazing, Eve was our waitress, we loved her bubblyness and enthusiasm."
Cons:
"We were severed by around 4 different waiters so we did not feel 'looked after'."
"One waiter did not smile throughout the service as it was a chore for him to be serving, and rolled his eyes when we asked for the condiments."
"Although on one visit our waitress disappeared for 25 mins after we got the bill."
"Service was incredibly slow and when the food arrived 90 minutes after we'd arrived and some 45 minutes after the starters were finished, one meal was inedible and lacked 2 of the main ingredients advertised on the menu."
"No condiments offered and trying to get hold of someone to pay the bill was impossible."
"Waitresses were very busy as asked for a few things but they never arrived at the table (tomato ketchup) for my son."
"Unprofessional service - disinterested young staff."
Ambience and Decor
Pros:
"Newly refurbished, very nice, good atmosphere, friendly staff and a good varied choice of reasonably priced food on offer."
"The atmosphere and decor was great."
"Overall a nice atmosphere."
"Fantastic food, very good quality at a very reasonable price, presentation is top notch."
"The atmosphere was excellent."
"The atmosphere was like fine dining the walls plasted with a greenish teal blue with tasteful pictures on the all."
"Sat in the back part of the restaurant the Deco is beautiful and inviting."
Cons:
"The rocket was just dumped in the middle rather than spread around to give better presentation."
"Don't sit in the soft chairs at the table for two's near the enhance far too soft."
"It didn't feel like fine dining felt like a hungry horse."
"The curtains will date quickly however."
"Very very dark all painted dark grey and bulbs were designed to give light."
"Such a shame the decor has changed, what used to be a cosy, warm and inviting gastro pub has turned into quite a dark and depressing restaurant."
"The blue lounging chair which simply had no support."
Value for Money
Pros:
"Excellent value for money."
"A very reasonable price for the quality of food too - can highly recommend the pork belly and the seabass dishes."
"Service and food are very good, value for money was excellent."
"We thought it was reasonably priced given the cost inflation at the moment."
"Food and drink reasonably priced and very nice."
"Although the service was extremely slow we were surprised by the bill as it was very reasonable for what we ate."
"Had Sunday Roast was lovely and filling."
Cons:
"Food was tastless and well over priced for a Sunday lunch."
"Loons lovely, totally over priced."
"Also the wine is very expensive, my wife wanted red wine, but the cheapest red wine, which was vegan was about £26."
"The black forest bomb was very over priced, not much in it and didn't taste of a lot."
"Way over priced poor quality food very little of it, steakes way over cooked, had to wait over 1hr for food grand daughter was crying with hunger 12year old portion was for a toddler."
"Food was good, but very overpriced for what we got."
"Really nice food, but very overpriced for pub food."