The White Horse Reviews Summary

Atmosphere

Pros:

• "Cosy yet modern pub!"
• "Great selection of Gins, good selection of real ales."
• "The atmosphere was very relaxing and pleasant to just sit and relax."
• "Really nice atmosphere and the feel of a local, old English pub."
• "It’s a beautiful looking pub & friendly staff."
• "The character of the inside was as I had hoped; cozy and inviting."
• "Great atmosphere."

Cons:

• "Absolutely dead in there Friday late afternoon, not even a little bit of piped music to listen too."
• "Lacking in atmosphere."
• "Really still lacks any sort of vibe that you would expect from a place like this."
• "Nice and clean although lacking in atmosphere."
• "the service was very very slow despite there being a half empty restaurant."
• "Felt less comfortable when they closed all of the marquee's sides quite early."
• "Been in twice now to ask about a table/food serving times both met with a negative vibe from the same old geezer behind the bar."

Service

Pros:

• "Staff were friendly and helpful."
• "Service was fast and very friendly."
• "Service was attentive and friendly, and the atmosphere was very relaxing and welcoming."
• "The staff were exceptional."
• "staff are attentive and the landlady is lovely."
• "Made welcome by the management and staff very attentive to our needs."
• "Staff were beyond friendly and helpful."

Cons:

• "Then the Barman didn’t have a clue!!"
• "Had to ask 3 different members of staff to take our food order, eventually after an hour our food order was taken."
• "After waiting for 20 minutes at the bar, completely blanked by staff unable to order food."
• "Had to ask for a menu after 20 minutes sat waiting at our table."
• "Service could be improved, didn’t get the orders 100% correct for a few dishes."
• "Food was ok but worst service i have ever had, rude staff, had to ask three times for water."
• "Walked out after 25 minutes of being totally ignored by the staff."

Food Quality

Pros:

• "Food, wine and service were great."
• "food and drink excellent."
• "I was speaking with the chef later he told me they even make their own ice cream."
• "A great meal with live entertainment."
• "The Sunday lunch was one of the best I've had."
• "Food was beautiful."
• "The food was amazing! Had the rump steak cooked medium to well and it was perfectly cooked and the most tender steak I’ve ever had."

Cons:

• "Very small portions for a Sunday roast, poor standard, poor quality and poor value for money."
• "Ordered the plant-based burger and although edible there was no creativity, looked like a basic Iceland Pattie with lettuce and tomato, something you would slap together at home."
• "We both opted for steak, which was very gristly, and quite watery sauces."
• "Small portions not that well cooked, steak without the option of a blue cheese sauce."
• "Food didn't taste great either."
• "The Christmas dinner was pretty poor and the vegan option looked liked last night's risotto warmed up with spinach on top."
• "Food was hit and miss. Puddings were not good although the roast was ok if a little cold."

Value

Pros:

• "Decent menu and reasonable prices."
• "Food at a great price!"
• "The bill wasn't crazy expensive and the food and drinks we had were good value."
• "Would definitely visit again. Reasonably priced."
• "Great portion sizes and well priced."
• "The food was delicious, pub classics and some creative dishes."
• "food excellant at a good price."

Cons:

• "Overcharged by £22 when paying the bill."
• "We were overcharged initially as they didn't take off the £10 per head deposit which the waitress knew nothing about."
• "However paying almost double for desert as other options was a bit much."
• "Prices 20-30% higher than last visited in 2022, food was fine but at the higher price needs to be great."
• "Only place I've paid extra for a tiny pot of gravy? Between 3 😁 but anyways great food."
• "Salads were a bit thin, mixed leaves from a bag and some onion slices no tomato cucumber etc as you might expect in a 14 pound salad..."
• "Turkey was slightly lacking in quantity as was the roast parsnip (singular)."

Facilities

Pros:

• "Good parking at rear."
• "There’s parking in the back too!"
• "Large garden at the rear with quality seating, and if you had kids there was a bouncy castle as well."
• "Good size marquee in the back and play area as well."
• "Plus a gorgeous period pub and restaurant area and huge beer garden, with lots of lawn and kids climbing apparatuses."
• "The tables are really well spaced and there is additional seating outside in the garden."
• "We sat in the garden which has had a great refurbishment and now with an outside bar."

Cons:

• "Parking was very limited we so had to park down the street."
• "Came here for a work Christmas Party, it was in a marquee which was absolutely freezing."
• "Unfortunately the back part looks a bit like a school canteen with the tables and chairs set up for dining."
• "Toilets could do with a bit of TLC - especially the wash basin."
• "Very small table for two, not much room for a meal."
• "The room itself was really hot even on a chilly evening with the windows open."
• "Felt a little squeezed in and close together with the other tables around."