ASK Italian Reviews Summary

Category: Italian restaurant Liverpool

Address: Unit 5, Queen Arcade, Liverpool L1 1RH, United Kingdom

Phone: +441513195496

Rating: 4.2
based on 139 reviews.

Ordering & Payment

Pros:

  • "You can order and pay on the app quite easily."

Cons:

  • "A number of items from the menus not available."
  • "Ordered large bottle of mineral water and they didn't even have them in stock. Tried to charge us more by asking us to order two small bottles of water instead."

Staff & Service

Pros:

  • "The friendliness of the staff was brilliant."
  • "Service was good and we had a friendly server."
  • "Michael made us feel welcome and his service was faultless."
  • "The staff were very happy, friendly and helpful."
  • "Can't fault the staff they were all very polite and attentive."
  • "The staff were fast, attentive and friendly."
  • "Our server Kayleigh was brilliant."

Cons:

  • "Very poor customer service, staff stood outside smoking on arrival."
  • "Service not the best tbh."
  • "Service was slow. Felt that we were forgotten."
  • "Service so slow"
  • "nobody took a drink order for 15 minutes"
  • "Had a voucher which was a gift from friends. As soon as they realise it’s a voucher, the service went right down."
  • "We asked to see the manager but he couldn't be bothered to come and talk to us."

Food Quality

Pros:

  • "Food itself was fine."
  • "Food wad delicious"
  • "The food was lovely and the staff were nice and friendly."
  • "Food was delicious"
  • "The food was delicious and our service was excellent."
  • "My meal was delicious and portions was big."
  • "The food here is amazing along with the staff."

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