K2 Crawley Reviews Summary

Facilities

Pros:

• "Everything you could want from a sport centre. Athletics, gymnastics, climbing, swimming, squash, judo, martial arts, gym, weights, the list is endless."
• "It features a very large, split swimming pool with sauna and steam room, and a kids area."
• "Huge sports center with so many facilities, attended a boxing show, which was well run in the large hall holding around 1,000 spectators."
• "Impressive centre and swimming pool which caters for many sports such as Squash Gymnastics Athletics Netball Football oh and rock climbing."
• "One of the best sport centre in the Crawley location offering almost all sport activities both indoor and outdoor."
• "Great gym with a wide range of equipment. Quite a big gym too which helps with not having it feel too many people are around all at once."
• "Large sports centre with a lot of facilities. I’ve personally used the rock climbing walls and the running track and found both to be well maintained and worth travelling to the centre for."

Cons:

• "The slides aren't always open... but the price stays the same?!"
• "Sports Hall floor is absolutely appalling for any sport that requires movement."
• "Very poor gym set up, all the equipment is on top of each other."
• "The gym is dirty and outdated."
• "The changerooms are run down and the pool is dirty."
• "Great facility...but they don't know how to keep the sports hall clean it is often so dusty and slippery that it is dangerous to play on."
• "This centre is not well managed. Continues to disappoint."

Staff and Service

Pros:

• "The staff are absolutely brilliant with her and very patient."
• "There are helpful staff on reception who can give information and notice boards about classes or activities."
• "Staff friendly and approachable."
• "But cleaners and Swimming pool staff are kind and helpful! I enjoy go swimming with My kid on Saturdays!"
• "The staff were friendly."
• "Reception are always friendly and helpful."
• "The staff are friendly and accommodating for all of your sports needs."

Cons:

• "A member of staff who told me I have to carry on swimming and not allowed to rest by the edge."
• "Low regard for the customer."
• "The lifeguards are looking like they are sleeping on the job!"
• "The lifeguards are unprofessional and need to wake up when on the job. K2 Management Get a Grip."
• "Horrible service on reception..."
• "Receptionists are overall rude and dismissive. It's a shock if you have a nice interaction with them."
• "The large woman with the bleached hair working reception came across as rude and incompetent."

Value for Money

Pros:

• "The family swim price is a great deal as it allows 2 adults and up to 3 children to swim for a fraction more than the cost of swim for 1 adult and 1 child."
• "Gym a bit busy and pool often not available due to events but reasonably priced."
• "I use payasugym to buy one of gym access for £5.61 a visit. It's much cheaper than paying at the venue."
• "On the whole good value for money and clean most of the time."
• "Prices are quite reasonable, and subscriptions are a fair price and possibly can use other sites with the correct subscription."
• "Had a good time in the pool, really good value at a little over £7.00 for me and a child to swim."
• "It is cheaper than private gyms."

Cons:

• "Poor value for money."
• "£7 is a lot to pay for one adult and one child when you don't have the full use of the children's pool due to training. Overpriced..."
• "Very expensive £4.80 for a swim."
• "£40 per month for membership and for what? Bit of a bad joke."
• "Given that it's a council supported facility it's too expensive."
• "I payed 5.25 which I think is a bit expensive since I was only there an hour."
• "Overall, for the prices we pay, it's ridiculous."

Cleanliness and Maintenance

Pros:

• "Nice clean swimming pool."
• "The facilities were clean and lockers need a pound to operate which you get back."
• "Its very clean everywhere and you can shower after which you can't do at some other centres."
• "The place was clean and in a good order."
• "The changing room is always clean whenever we've been."
• "A nice clean pool and changing area."
• "They have done amazingly during the lockdowns and are back to normal."

Cons:

• "The seating area was filthy! Crawley council Health inspectors should visit the place once in a while!"
• "Mouldy showers, gym equipment mostly broken, barely any staff left."
• "The changing rooms are really cold, even on a hot day you feel cold in there."
• "Always smells and is dirty."
• "Cleanliness in the swimming pool checking rooms needs to improve."
• "The changerooms are run down and the pool is dirty."
• "Always smells pretty bad, both inside and outside."