Hawker Bar Reviews Summary

Atmosphere

Pros:

• "A great place to hang out prior to a flight."
• "Easily the best F&B location at the airport. Decent food and cocktails and great service."
• "This is the kind of service I’m looking for: humane and polite."
• "The restaurant was fairly quiet, which was a welcome change from the hustle and bustle of the airport."
• "Very friendly and inviting staff. The atmosphere is very inviting and clean."
• "A busy bar with a good atmosphere. Came during a busy period and staff were working hard to meet large number of orders."
• "The Rays at this place are fantastic!! On a delay, been everywhere in this airport and they are by far the best staff!"
• "Nice relaxed restaurant, with great variety of food."

Cons:

• "Outside is also littered heavily with glasses and rubbish."
• "Terrible quality of food, shakshuka was basically a bean tomato soup with fried egg on top? Prawns same as the ready to eat dry, sainsbury packets."
• "All the seats and loungers have been taped off so you can’t enjoy a pint outside."
• "It is also unclear whether you need to order at the bar or if there is table service."
• "I’d give this 5 stars if I they gave me 2 slices of toast."
• "It's always easy to detract from the customers in a busy airport, and other places could learn a thing or two about staff friendliness and service."
• "A better bar layout with more room to maneuver would help the hard working bar staff to do their jobs more effectively."
• "The service was terrible, the man who served us was extremely rude and he appeared annoyed that I asked for a receipt."

Service

Pros:

• "The staff are friendly and the draft bitter was good."
• "Standard airport prices but generous sized drinks. Can't comment on food, but the staff and service are great!"
• "Easily the best F&B location at the airport. Decent food and cocktails and great service."
• "i travel here for work and every time i’ve been here the service has been amazing, staff are so polite and friendly."
• "Really attentive bar staff and great service."
• "I had an amazing service by Sebastian."
• "Very nice customer service, all stuff were very welcoming and friendly especially Siri she was very sweet and in general pleasant to talk to."
• "Very friendly and inviting staff. The atmosphere is very inviting and clean."

Cons:

• "Terrible quality of food, shakshuka was basically a bean tomato soup with fried egg on top? Prawns same as the ready to eat dry, sainsbury packets."
• "Service terrible, we sat at the bar and were shocked by the servers attitude towards work."
• "Went here first time, and although I don't like it generally when staff come over and ask you to give the place a good review, to improve their ratings... which obviously gives a false rating."
• "Death stare from the bartender who was pouring a pint while I was waiting to order will haunt me for a long time."
• "I ordered a cocktail, the barman began preparing the drink just walked off without saying anything to me."
• "Ignorant bar staff allowed queuing lunatics to jump right in front of people that had been waiting 20 mins to be served."
• "Terrible attitude of some staff. The guy serving me had his head in the pump yawning."
• "Dirty tables and poor service, I asked for table to be cleansed 3 times, appears no management or control, what a dump of a place will never return."

Food and Drink Quality

Pros:

• "Standard airport prices but generous sized drinks."
• "I had smoked salmon with avocado and I asked for a side of scrambled eggs - the meal was absolutely inedible."
• "I have coeliac disease and finding places to eat who have gluten free options and understand about cross contamination can be challenging. I was reassured by the Chef and manager that they were able to ensure my dietary needs could be met safely."
• "The vegetarian brunch was delicious, but a bit overpriced."
• "Yummy breakfast and Sauvignon before our flight."
• "I’d give this 5 stars if I they gave me 2 slices of toast."
• "A coffee in Luton airport before our holiday, fab coffee and a brilliant start to our holiday by being served by the brilliant Sebastian."
• "I had a tasty egg and sausage sandwich in here in April 2023, and was served by Amarah, who was very helpful and friendly."

Cons:

• "The smoked salmon was sour, the eggs were clearly made out of something frozen and they had a purple-ish hue here and there, no taste at all."
• "I get some egg on toast, food looking terrible, pieces of eggshell found on my plate staff very rude no professional."
• "My breakfast was still charged at almost £13 with less items."
• "Breakfast over cooked, bland and cold, sent back second plates no better, I'm at Luton airport 3 more times this summer, will never use this bar again."
• "Appalling bar, we arrived during queen Elizabeth’s funeral, a waiter singing and making silly noises behind the bar."
• "Waited behind some other people to be seated, with staff just milling around behind the bar, instead of greeting anyone or asking if they were looking for a seat."
• "Never come back… I order English breakfast. Serving without bred for £13.50 that’s ok… when I try to order bread they said no we are not serving because the chef is on break…"
• "Appalling bar, dirty tables and poor service, I asked for table to be cleansed 3 times, appears no management or control, what a dump of a place will never return."