Address: Birdlip, Gloucester, GL4 8LA, United Kingdom
Phone: +441242870261
Rating: 4.5
based on 160 reviews.
Food Quality
Pros:
"We both agree it was the best liver and bacon we have eaten."
"The food we choose was worth the wait."
"Best fish and chips that I had ever had fish just melted in your mouth."
"Generous slices of meat. Good quality and flavoursome."
"The food was beautifully prepared and the service was excellent."
"The food was amazing - so lovely to see such a great vegan menu selection!"
"Food is traditional cooking at its best."
Cons:
"Would not recommend or return for Sunday lunch."
"Having read reviews about the food in the past we were expecting more so won't be back."
"Partner had steak sandwich which was dry and overcooked."
"Meats were all over cooked & the salad dressing was not fresh."
"Unfortunately our Sunday Roast's were luke warm and the Lamb was very fatty."
"The worst food I’ve ever had.. meat in the burger tasted like old one.. chips smelled of old oil."
"Food was very bad. We ordered two sandwiches, usually a safe option, but they were awful. Very dry, salad on the side looked like it had been around a while."
Service
Pros:
"Great staff that served our large booking remarkably fast and well."
"Immediately we were welcomed by the staff especially Charlie."
"Kayley the Barmaid was fantastic."
"The staff were very welcoming and the furniture and decoration attractive."
"The staff were so welcoming, great place and we’ll be back!"
"Service was lovely; staff were absolutely lovely."
"The staff are friendly, welcoming and professional."
Cons:
"On paying, we had to ask 3 times, before the bill was brought out."
"Service wasn't that fast and one of the waitresses was a bit off hand."
"Looks like we won’t be going back in a hurry."
"Had to wait far too long to pay."
"The guy behind the bar had real attitude."
"Meals arriving late, missing items, and poor quality put us off eating that evening."
"There was no instruction on how to order so was left waiting for quite a while."
Atmosphere & Decor
Pros:
"A little gem of a pub... Gorgeous old building, nice decor inside."
"Lots of parking, a charming and well decorated pub."
"Lovely old fashioned pub."
"Friendly service and historic, but comfortable atmosphere."
"Lovely atmosphere with a great view of the countryside in the garden."
"Lovely atmosphere, with the fireplace."
"A truly splendid pub. The Golden Heart had both class and down to earth warmth in abundance."
Cons:
"Sorry but won’t be returning - shame as such a nice garden area."
"Most of the vacant tables outside had not been cleared of dishes, some tables were not on level ground."
"The one that I sat at was so bad my large untouched glass of wine slipped off the table."
"Although a little run down in appearance."
"Interior needs a lift. Has the potential to be a really good pub with more attention to detail."
"We started eating in garden but it was a bit noisy (understandably) and a bit on the scruffy side."
"It was a small plate full of beef, 3no over cooked (very hard outer skin) potatoes, 1no Yorkshire pudding and that was it, no veg."
Menu & Options
Pros:
"There is great choice on the menu, even for vegans (if you are that way inclined) and it’s all reasonably priced!"
"The menu was amazing. The vegan options were incredible."
"Good news for vegans, massive set of options on the board... Don't be fooled by the website where there's just a few listed."
"Being vegetarian they have a fantastic menu and specialised in vegetarian and gluten-free food."
"Great vegan options!"
"The wide choice of vegan/vegetarian food is rare to find."
"Good selection of vegan food."
Cons:
"Not much choice of lagers."
"£15 for 5 small pieces of steak."
"Unfortunately, the actual product being served doesn’t cut it."
"The open steak sandwich was very tough."
"Large portions but lacking finesse."
"I asked for vegetable enchiladas but received a microwave vegetable lasagne."
"It was a small plate full of beef, 3no over cooked (very hard outer skin) potatoes, 1no Yorkshire pudding and that was it, no veg."
Value for Money
Pros:
"Prices are also very reasonable for the quality you get."
"Superb Sunday lunch and not expensive."
"Incredible value for money: something for all tastes."
"Good value for money and the food was lovely."
"Price, very reasonable."
"The bill for all of this was quite reasonable."
"Brilliant menu with lots of choice and decent portions."
Cons:
"£15 for 5 small pieces of steak."
"Looks like we won’t be going back in a hurry."
"Definitely will not go back."
"Sadly, this happened to us on the previous occasion that we went too."
"Arrived at 7pm after booking a table, had to wait 45 minutes for mains after ordering drinks and food at the bar."
"Good amount of meat but was thin slices of what seemed precarved, the beef was tender the other two were not."
"It was a small plate full of beef, 3no over cooked (very hard outer skin) potatoes, 1no Yorkshire pudding and that was it, no veg."