"The staff were individually polite and apologetic."
"Check in was super easy and casual."
"The staff, Ben in particular, couldn’t have been more friendly and helpful."
"All of the staff were friendly, polite and efficient particularly the young lady who served our group breakfast."
"The staff here are first class! Especially the young Irish lady who looked after us. Couldn’t be more helpful and such lovely person."
"The staff were very friendly. Accommodation was comfortable and clean."
"The staff all really friendly and professional."
Cons:
"The staff were very strange, they kept staring across the room at us on a quiet night- felt uncomfortable throughout."
"Staff weren't very polite and the price was excessive."
"Apart from one member of staff the rest didn't give off a very welcoming approach but came across very standoffish."
"Didn't feel welcome. The place was empty and it still took 3 staff members 40 minutes to bring me a coke."
"One of the women behind the bar is rude."
"I waited 10 minutes while the staff breezed past ignoring me before I walked out."
"Only to be ignored by a young waitresses for the first 5 minutes."
Food Quality
Pros:
"Delicious food... can't wait for our next visit."
"The food was lovely with ample free parking & in a central location so easy walking distance."
"Fabulous food, really comfortable room, breakfast was amazing!"
"The food here is great too, very tasty with generous size portions."
"The food is freshly prepared and they use local produce."
"Breakfast was exceptional."
"The Yorkshire puddings were perfection."
Cons:
"We dined in the restaurant for our evening meals which were not particularly enjoyable."
"The only mild annoyance was the menu was just a bit all over the place."
"Poor quality gastro pub serving frozen chips."
"The food is expensive and terrible, the menu makes it sound amazing, you think you are getting fresh fish and freshly cut chips, you actually get frozen fish and frozen chips."
"A bit disappointed really. We'd been told the food would be outstanding but we were rather underwhelmed by whatever had."
"The meal that I received was not what was on the menu and only when serving it to me did they tell me they didn't have certain aspects of the meal."
"Went for the butures platter everything on it cooked perfectly except the chicken a little dry.... glad I went for a side of chips had cut perfect sausages great, and ribs Soooo tender👌 highly recommended"
Accommodation
Pros:
"The location looked very modern and is freshly renovated."
"Lovely room ,quite with ensuite."
"Our room was clean and comfortable."
"The room at the Fox was v comfortable and the bathroom seemed recently refurbished."
"Room was fantastic, really comfy bed and clean and unique."
"Rooms immaculately clean and comfortable."
"The room was spotlessly clean with excellent facilities and was very cosy and quiet."
Cons:
"I was a little underwhelmed by room this time."
"It was noisy from the adolescents at the main square both nights."
"Very noisy with other guests Friday and Saturday night as rooms are a few feet from outdoor tables."
"The room was a little small, but big enough for 2."
"The accommodation is fairly basic and reasonably clean."
"If you have one facing the town centre you will hear the church bells chime every 30 mins through the night!"
"From 3am we could hear we presume staff moving about and we hardly slept at all."
Ambiance and Location
Pros:
"There's parking right outside and when you're inside, you feel like you could be in the middle of the countryside despite being in the town centre."
"Nice place, nice setting."
"Nice environment for drinks and food."
"Had a lovely evening with live music that aurally was not over intrusive."
"Nice surroundings within the pub and the garden is good in warmer months."
"A lovely olde worlde country pub atmosphere which was lovely and warm."
"The location makes it perfect for day trips around the Cotswolds."
Cons:
"The place always comes across as not being very ambient but not sure why."
"The outside space is dire. It is cleverly photographed and advertised as a terrace but is an alley way between two buildings."
"The only slight niggle was the traffic noise from the room and the speaker directly underneath in the dining room."
"Overrated. Used to be a nice friendly local, with fantastic staff and management, but then the brewery decided to push it upmarket to cater for the 'Chipping Norton Set'."
"I'd go along with Ben Greshon in terms of the inside being sadly 'modernised' almost beyond redemption."
"Refused to serve us because we weren’t local."
"If you are from Scotland and want to spend Scottish money, which is legal tender throughout the UK, your money is not welcome at the Fox."