Banyan Bar & Kitchen Reviews Summary

Food Quality

Pros:

• "Great food in a very well presented bar / restaurant."
• "Food was lovely and the first server was so attentive."
• "The food was excellent I had the Rump with chips and onion rings."
• "The food was delicious and came out in great timing after order."
• "Food was great."
• "The food we had was lovely and we'd definitely book private dining again."
• "The food was great, I had a steak which was perfect and my partner had a Cajun burger which again was great."

Cons:

• "The food mediocre."
• "Food for other people was okay, but tiny portions for the price."
• "Very underwhelming meal, the chips tasted microwaved."
• "When this arrived on the day it was inedible & bland - undercooked sweet potato, a ridiculous amount of raw Beetroot & stringy Spinach."
• "Calamari was over cooked. Burger bun was rock hard."
• "The bacon was hardly cooked and lots of fat on it which was very off putting."
• "The food was 'meh' at best and it had taken 3 attempts to find something they actually had available."

Service

Pros:

• "You really get your moneys worth and the service and attentiveness is one of the best i have experienced."
• "Manager helpful and apologetic."
• "Absolutely loved it here."
• "Manager offered discount when we complained."
• "Elle and Bill are truly exceptional in the realm of hospitality."
• "Staff were friendly."
• "We booked a private dining room, even though it was busy, we had an attentive, polite and helpful waitress, a young girl called Kath."

Cons:

• "Got a table but unfortunately no one came to serve us."
• "It took us 45 minutes to get our drinks."
• "Awful place under staffed and the staff have no clue how to run a restaurant."
• "Disgusting service and bad mannered staff!"
• "Waitress rude from outset, misheard and served coke instead of rum & coke, then charged us double to get rum separate."
• "Pretty poor service. Inattentive staff and poor drinks."
• "Waiter was not attentive at all, didn't check back on any course, didn't offer desserts, didn't clear our plates."

Ambiance

Pros:

• "The restaurant is beautifully decorated, clean and comfortable. There’s good music and a nice lively buzz without things being too overpowering."
• "Came with the girls for an afternoon brunch and had the best time."
• "It's a nice outside and inside space."
• "Located at one end of the fabulous Corn Exchange, a nineteenth century grade ll listed building full of history."
• "Enjoyed the atmosphere and would come again."
• "It's a lovely venue. The flowers on the ceiling are something else, even though they are fake (obviously) they just look stunning."
• "Great location and atmosphere."

Cons:

• "came here last year and was horrified to see cockroach traps that were USED around the bar area."
• "Avoid this place like the plague unless you want to spend half of your time here getting frustrated."
• "Worst experience ever! 45 minute wait for drinks."
• "By far the worst experience we’ve ever had. Definitely would not recommend and never returning."
• "Overall don’t recommend sorry."
• "It also was very expensive for what you get."
• "There was A MOUSE in the room. It ruined my night and when I showed the video to the manager - they said they will get pest control out but still expected to pay."