TOZI Restaurant & Bar, Victoria Reviews Summary

Food Quality

Pros:

• "The food is made from fresh, quality ingredients and it is kept simple and tasty as Italian cuisine should be!"
• "Absolutely delicious! I had the asparagus, endive and quail salad, along with the lamb ragout and a watermelon Aperol spritzer."
• "Unbelievable value and excellent excellent food."
• "The food is absolutely delicious and the portions are very big."
• "Some of my favourite dishes include: the eggplant parmigiana, the fried zucchini and the spianata with aubergine, pancetta and ricotta."
• "The food is very good and the prices are considerably less than you would expect for a restaurant of this quality."
• "Everything we ordered was delicious and most importantly, well-seasoned."

Cons:

• "Really enjoyed the ricotta ravioli but the rest of the food was a little average."
• "The lobster linguine was really disappointing. It had 5 small bits of lobster in the linguine.... £55 is a lot for pasta."
• "Soup was pretty good. But then the prawns arrived. Still frozen. FROZEN."
• "The small chicken we had was bleeding and very undercooked and not taken off our bill when we said we couldn't eat it."
• "Everything came out cold to the touch as if it had been made a few days before and pre heated for a couple minutes in the microwave."
• "The food lacked flavour and I've got Italian family and have eaten at a lot of brilliant Italian restaurants."
• "Food was mostly burnt or tasteless."

Service

Pros:

• "The staff are courteous and very friendly and all seem very knowledgeable and on the ball..no hunting someone down to get you a drink in Tozi!!"
• "The staff is very friendly."
• "The service was fantastic, prices are absolutely on point for the quality of food, and I can't wait until I can come back again!"
• "Delicious Italian food and friendly staff!"
• "The service is friendly and caring, the food is extremely tasty."
• "Excellent Service, we were properly looked after as it was my wedding reception."
• "The staff is very warm and welcoming."

Cons:

• "The rude manager came back to say maybe I just didn’t like the way it was prepared."
• "Service haphazard."
• "Farah is great, but service has one of the worst attitudes I have ever encountered, especially male Italian waiters."
• "Unfortunately the staff and service is very disappointing."
• "Some of the most unprofessional service I have had the displeasure of receiving in London."
• "Poor service - never been any where that waiter spilling olive oil on you only results in them taking the optional 12.5% service charge off the bill."
• "The waiter had an attitude throughout, I was asked 4 times if I wanted another drink which was obviously a tactic to try an rack up a hefty bill."

Ambience

Pros:

• "Sleekly modern yet warm and cosy decor."
• "Atmosphere was a little loud, but it was a Friday night."
• "The restaurant is gorgeous- smart, spacious, sexy, buzzy enough for a friends dinner but smart enough for a business lunch."
• "The restaurant is spacious and and a really comfortable experience."
• "The venue could not be better also, it’s quiet but not silent with just the right amount of light."
• "Beautiful ambiance and quality of food, decor is great."
• "The ambiance was serene and modern."

Cons:

• "Not the kind of atmosphere I was hoping to find."
• "All a little underwhelming."
• "Odd choice to sit is directly next to the only other people in the restaurant."
• "It may look non-descript from the outside (it's part of a Park Plaza Hotel)."
• "The place looks really good although a bit too noisy."
• "The whole experience was poor from start to finish."
• "Very pretentious restaurant that despite showing us half way to our table- then turned us around and said it wasn’t ready, making us wait in the bar for 10min."

Value

Pros:

• "Unbelievable value and excellent excellent food."
• "The food is very good and the prices are considerably less than you would expect for a restaurant of this quality."
• "Not too expensive for central London."
• "A pretty reasonable price for the quality."
• "Great for a reasonably priced meal if you are passing through or heading to the theater."
• "Very good prices for London."
• "Surprisingly good value for money."

Cons:

• "They are only restaurant that offers cloudy Prosecco."
• "What really lets this restaurant down is the extortionate prices of its wine."
• "It's a bit on the expensive side but not crazy."
• "So pricing is more like $$$ given the smaller portion."
• "One star less for the bite sized potions."
• "Prices are however extortionate. £60 for an average steak."
• "Overall, overpriced and not good value for money."