Drove Brewers Fayre Reviews Summary

Food Quality

Pros:

• "Food, lovely."
• "Food extremely tasty."
• "It was probably the best steak I've eaten. It was soft, juicy and tasty. I couldn't fault it."
• "The food itself was pretty reasonable, decent amount of choice and tasted OK."
• "The dessert choices were also good and tasted amazing."
• "The food was good quality - very tasty and efficient service."
• "Both came nice, fresh & hot, very nice.and great value."

Cons:

• "Service was below average, roast chicken was simply disgusting with cold frozen roast potatoes."
• "Appalling food - steak over cooked for medium and was luke warm along with rest of meal."
• "Pretty poor really and the food was poor."
• "Dry gammon."
• "The food was pitiful. Cottage pie was hot that's about it."
• "I ordered fish and chips - I couldn’t eat it it was awful! The batter was soggy and uncooked."
• "The food was not great at all."

Service

Pros:

• "The staff were friendly and helpful."
• "Another mention is Georgie, amazing cocktails and great service."
• "Service was great, food was good and the range on the menu was totally inclusive, catering for meat eaters through to vegans."
• "The staff did their best to be fair and were polite and helpful."
• "The last few visits we’ve been served by Sarah, who is always super attentive and accommodating!"
• "The serving staff were great, the atmosphere was relaxed and by the time we'd finished our meals the restaurant had filled out and there were celebrations at a couple of nearby tables."
• "Staff friendly and polite."

Cons:

• "Very very Slow service."
• "We waited over 45 mins for the kids deserts as apparently the chef went home."
• "Lack of staff awareness when dealing with customer requests."
• "A disgrace very poor service training staff rather than serving staff."
• "Service was extremely slow and underwhelming."
• "Service wasn't good, waited a while for our food and lots was not available."
• "Service is currently very poor. Last week there was a family of 8 who had been on the wait list in the bar for 45 minutes, and were told they'd been forgotten, others had taken their table, and a further 90 minute wait for food once seated."

Cleanliness

Pros:

• "It's clean...ish.... the tables are REALLY sticky even after wiping them."
• "So much trouble has been taken regarding social distancing and the new decor and layout has been extremely well thought out to keep everyone safe in these difficult times."
• "Toilets and facilities were clean."
• "Everything available and the staff cheerful and busy cleaning tables and greeting guests."
• "Didn't notice any cleanliness issues."
• "The cleanliness of the restaurant was generally not great, carpet needed hoovering, tables not properly cleared, menus filthy, etc."
• "The food when delivered was tasty and cooked as ordered."

Cons:

• "The main entrance was closed off due to a leak and the men's toilets were out of order."
• "The outside was a disgrace, empty glasses everywhere, bins overflowing, takeaway rubbish all around the entrance."
• "Toilets dirty, dusty and had toilet paper stuck to the ceiling and everything was just wrong."
• "The place is run down and grubby, the toilets are disgraceful, the tables are sticky."
• "Tables were dirty and sticky, Ladies toilets were not in use."
• "Needed the restroom once finished, couldn't quite believe how dirty they were and very smelly."
• "The toilets were out of order too, with just one disabled toilet available."

Value

Pros:

• "But cheap so you kind of know what you’re getting."
• "If you are a single parent with two kids like me this deal is an absolute bargain, you cannot go wrong!"
• "Lovely food here and good value for money! Food took a little while to come out which is expected for a busy Saturday afternoon but it was worth the wait! Staff very friendly, will definitely be visiting again."
• "Prices were reasonable drinks wise."
• "It’s standard for brewers fayre, cheap food. Good selection of drinks and cocktails."
• "Breakfast was a good standard and was enjoyed."
• "Very good value."

Cons:

• "Told it was 33% off then being told you needed voucher later when ordering."
• "Only two item of the breakfast buffet available."
• "Limited menu because of delivery issues."
• "£9 for small bowl of lentil casserole was a joke."
• "It's been expensive to do so yet the service and value for money has been poor."
• "You get what you pay for."
• "If you have children and your paying for their meal, the play area should be free, not charged at an extra £4.50 on top of £5.99 for their meal."

Atmosphere

Pros:

• "The serving staff were great, the atmosphere was relaxed and by the time we'd finished our meals the restaurant had filled out and there were celebrations at a couple of nearby tables."
• "A pleasant environment and drinks were served in reasonable time."
• "A nice clean, modern restaurant with a play area for the kids. Food was delivered quickly and tasted great. Staff were friendly and helpful."
• "Great tasty food, totally recommend 5 stars."
• "The meal was a great start to our weekend away."
• "The staff more than charming and helpful."
• "We had an amazing meal. Three courses.each with lager and gin. Great value, very friendly (and hard working!) staff and the COVID measures they have put in place are great too."

Cons:

• "Just an overall depressing atmosphere."
• "The place has no atmosphere."
• "No Covid measures taken, no staff in face masks, windows shut and boiling hot to the point of discomfort."
• "The young girl who works in the soft play area was just so miserable."
• "What a disappointment in the hospitality industry."
• "It's a bit disappointing. Like a more expensive Wetherspoons. Food is okay but for the price not quite good enough."
• "The thing that really lets the place down though is how little care is taken of the actual restaurant. The tables are always unpleasantly sticky and the chairs are dreadful."