The Ivy Reviews Summary

Service

Pros:

• "The service is exceptional."
• "The staff are knowledgeable about their food choices and alcoholic beverages."
• "Service was prompt and very attentive."
• "Extremely attentive staff and a manager that will go above and beyond."
• "The service was great from the moment we walked in, and we felt very welcome from the outset."
• "Blown away by the level of service at this place."
• "I must give a shout out to the head waitress Camila!! She’s super friendly, sweet and professional! We loved her service! Brilliant 👏🏻🫶🏻"

Cons:

• "Service at the table wasn't bad but wasn't great either."
• "The wine was served and poured but I was left to top it up myself pretty much throughout our meal."
• "Despite our reservation, an extra 15-minute wait in a crowded area dampened the experience."
• "For a restaurant that had celebrities whisked in, I kind of was expecting a little too high but was letdown by a seemingly limited menu."
• "Good service, but spoiled by overzealous management."
• "Miserable waitress, our wine came too late to drink with the main course, felt we were rushed throughout the meal."
• "Service was terrible. We were served by a man on suit, which I believe was a manager or something like that."

Food

Pros:

• "The food we ordered was unique and unforgettable."
• "The food was divine, the presentation was beautiful."
• "The food was amazing quality, incredibly well presented and so tasty."
• "Delicious food and wine."
• "The food was excellent."
• "Food was delicious and presentation was beautiful."
• "The food was 'dangerously delicious'."

Cons:

• "The grilled hispi cabbage salad? Hmmm, not so much."
• "The plates arrived in double quick time but frankly it was not piping hot."
• "The grilled sole while good was underseasoned and overly charred to my liking."
• "Food was ok, but nothing spectacular and that we could have got at any half decent pub."
• "The burger is dry, and there is no flavour, I had to put lots tobacco and salt to be able to eat it."
• "The new steak plate was dry and very unappetizing."
• "The food was presented amazingly but also very bland."

Ambiance

Pros:

• "The decor is very cool, a nice art-deco styling which fits the whole 1920’s feel and the drink menu."
• "The atmosphere was great."
• "The restaurant's ambiance was welcoming yet elegant."
• "Fantastic ambience was everything we'd hoped it would be."
• "The atmosphere is superb."
• "The place is classy and beautiful, bustling with movement."
• "The restaurants ambience was the perfect mood setter for my partner and I."

Cons:

• "Atmosphere was a bit dull."
• "Overall it was a nice experience, but the mains and the way the night ended was a disappointment."
• "Too many tables crammed into the space."
• "We visited on a busy Friday night, the tables are pretty well packed in."
• "The delicious food couldn't fully compensate for the loud environment, hindering socialization."
• "The tables where we were felt squashed and very close to others, so much so you could hear other peoples conversations."
• "It did seem like we were inconveniencing them even though the restaurant was half empty."

Value

Pros:

• "The prices are surprisingly good (as always)."
• "The menu at The Ivy offers a diverse range of options, from classic British dishes to international flavors."
• "The food menu is reasonably priced."
• "Really good value for money."
• "It was cheaper than you would expect."
• "The food was nice .. we had fish and chips, the fish was big and I struggled to eat it all."
• "For fairly fine dining, the price was not too exorbitant between 5 people."

Cons:

• "We had a great experience except for the restaurant charging both a cover charge and a service charge which seems a bit excessive."
• "Watch out for the charges though £2 cover charge ..WHY? 13.5% service charge WHY?"
• "It was a bit pricey including all the added extras!"
• "Alcohol expensive."
• "Cover charge pp+ service charge + gratuity thought it was a bit much especially these days."
• "Should ask for TAP water £4.50 for bottle water pricy."
• "Overall the experience was ok, but we thought the service charge that was added to our bill was extortionate given the level of service we received."