Kolapata Reviews Summary

Food Quality

Pros:

• "Food was delicious with satisfying amount given."
• "Absolutely delicious dishes.. very authentic and all freshly made."
• "The Morog Polao was amazingly well done and the haleem was excelled as well!"
• "Delicious authentic Bangladeshi food, great service, great value - recommended!!"
• "It's very fresh, balanced flavours and great value."
• "The bhorta platter is to die for!"
• "The food was fantastic."

Cons:

• "One star less because the biryani and roast was a little disappointing and sweet."
• "The biriyani was flavourless and disappointing."
• "Horrible food and service!"
• "Food is absolutely rubbish, smelly, soggy and tasteless!"
• "The Kacchi Briyani Was a Disaster...!!!"
• "The food is horrible, everything was microwaved, don’t know when it was cooked."
• "Their dom biriani was the worst ever biriani that we ever had."

Service

Pros:

• "Service was prompt, accommodating and very friendly - really made our group feel looked after."
• "The waiter went above and beyond to ensure my dining experience was pleasant, demonstrating commendable customer service."
• "Service is amazing as well. Staffs are very friendly."
• "Customer service was excellent by Anni."
• "Staff couldn't be more helpful."
• "The staff at Kalapata restaurant were attentive, friendly, and knowledgeable about the menu."
• "Staff really friendly and helpful."

Cons:

• "The service was also good but we had to wait for around 10mins to get a table for four."
• "Worst customer service i v ever seen, the man in the counter was so ruder."
• "Staffs behaviour was also not good! They need to learn manner and how to talk with customers!"
• "The service is poor. The place is untidy."
• "Waited 50 mins for microwaved food which wasn't heated properly."
• "Service was very poor too. We had to wait one and half hour to get the food on the table."
• "But the customer service was absolutely awful 😖 and terrible."

Cleanliness

Pros:

• "The restaurant was really quiet at the time I visited but looked clean."
• "The bathroom and separate wash basins were really clean."
• "Service was great. The restaurant was very clean and tidy."
• "The place is clean and the staff are very friendly and helpful."

Cons:

• "The washrooms were very filthy, hygiene rating should be 0."
• "The restaurant itself not quite up to the standard you'd expect in terms of general cleanliness."
• "The restaurant itself not quite up to the standard you'd expect in terms of general cleanliness."
• "Some customer probably made a horrible mess in the toilet which made the experience worse."
• "The smell from the bathroom was also very bad and dirty."
• "However interiors and toilets needs refreshing."

Value for Money

Pros:

• "After eating till u can’t eat no more, the bill is small."
• "Full of flavor and a great value for your money."
• "Simply outstanding food and very competitive price."
• "Price was very reasonable."
• "Very nice food for a friendly price."
• "Great food, nice portions and very reasonable price."
• "The prices are very reasonable."

Cons:

• "Very very disappointed that I wasted £40 of my hard earned cash."
• "bit overpriced but worth it."
• "Kolapata Restaurant is a nice place for bangali people to have their deshi foods but yes it was really really expensive."
• "Price is a little bit expensive, comparatively food quality."
• "Fuchka as a starter seems overpriced."
• "However they are ridiculously overpriced."
• "It is so expensive and so worthless."