Queen Victoria Reviews Summary

Service

Pros:

• "Staff were very friendly and the food was yummy."
• "Staff couldn't be more helpful."
• "The team are friendly, helpful, and run like clockwork."
• "Staff were so helpful and pleasant and not like normal places in this area that judge."
• "The staff are incredibly attentive and welcoming - special shout out to Megan."
• "Friendly service from all the staff but especially our waitress Natalie who was excellent."
• "The girls were really helpful and sweet."

Cons:

• "General service was below average."
• "Unprofessional. Made me feel undervalued as a regular customer."
• "No one told us where to sit."
• "We sat and waited another 20 mins for someone to come and either give us a menu or explain how to order food nothing."
• "We asked a member of staff they just looked at us still no change."
• "Service was very appalling and was forgotten about from the moment we had arrived."
• "Service poor, with no one asking how your meal was."

Food Quality

Pros:

• "Food was great and it was enjoyed by all."
• "Roast beef was lovely."
• "Food fresh and delicious."
• "The food is delightful, good portion sizes, lots of choice and tasty."
• "The food was very tasty; the presentation akin to a Michelin type restaurant."
• "Exceptional food."
• "The food is always great. The chips are the best chips ever!!"

Cons:

• "Popped in today for Sunday dinner. Disappointing on all levels."
• "Tasteless food, the tiniest piece of fish that I have ever been served."
• "Roast potatoes were heavily flavoured in garlic and not very crispy."
• "Lamb shank and Yorkshire pudding impressive in size but both very dry."
• "The food was excellent as always but, unfortunately it was ruined by one member of staff who had a hacking cough."
• "Meal of burger & chips was below par, burger was dry & lukewarm."
• "Unfortunately the food is way below par."

Ambiance

Pros:

• "Cosy pub and perfect place to end a ramble around Epping Forest."
• "The environment was enjoyable and relaxed."
• "Such an awesome night, met some lovely people and can’t wait to be entertained again."
• "The atmosphere in this pub is fantastic."
• "A welcome pub on a hot day and dog friendly."
• "The place itself is very spacious and has a very nice atmosphere."
• "There is a congenial atmosphere when you walk through the door."

Cons:

• "Chairs worn Grubby & past serviceable life."
• "The biggest annoyance were the people stood right at the door smoking."
• "Wouldn't suggest going with more than 5 people either they can't seem to lay out tables to save their life had to do it ourselves."
• "But as with many other pubs, no port, sherry, ginger wine (for whisky mac). Not much demand, I suppose..."
• "The table we sat at was not cleaned properly and the classic prawn cocktail if done well, is a favourite, but the prawns were tiny and the Mary rose sauce was watery to say the least."

Value

Pros:

• "Great food, great service and very reasonable prices."
• "Very reasonable price."
• "Good pub food and well priced."
• "As always, very good food at a reasonable price."
• "Really good value especially as also received a tea/coffee and mince pie."
• "Even the price of the roast was reasonable."
• "Was such a good experience that the menu full prices seem very fair regardless."

Cons:

• "Prices were steep though and that's coming from a Central Londoner."
• "Food as stated was Tasty but at £44+ for two course far too pretentious."
• "Drinks overpriced!"
• "A little pricey but the food was faultless so we definitely can’t complain."

Parking & Accessibility

Pros:

• "The pub is situated in the heart of Theydon Bois with ample parking at the front and rear."
• "It has a sizable outdoor seating area and a car park, though it's only a 5 min walk from the tube station."
• "Dog friendly (except for in the restaurant, but you can still eat indoors with a dog in the side rooms)."
• "Dog and wheelchair friendly."
• "Has a large outdoor seating area and car parks in front and to the side of the pub."

Cons:

• "Unfortunately the car park was almost full, finding a space was a challenge."
• "Parking can be a bit of a mare sometimes and their parking structure is a bit outdated you just write your numberplate down on a piece of paper."
• "Only marked down due to me knocking my head once on the low ceilings."