Caprini Restaurant Reviews Summary

Staff and Service

Pros:

• "Friendly Italian staff and excellent food prove worth a visit."
• "Service is great, and you can have a quick or leisurely meal."
• "Excellent service & the food was amazing!"
• "The staff was very helpful and playful."
• "Lovely waiters, very friendly."
• "It was an amazing experience with wonderful staff."
• "Each time the staff have been incredibly attentive, warm and authentic."

Cons:

• "Shame waiters were not very friendly one in particular was quite rude / sarcastic."
• "The waiters in the shop are very busy, but I don't know what they are busy."
• "They never cleared are table after main courses."
• "We were still waiting to be served by 9.00 pm!"
• "Also not a single one of the 6+ men working cracked a smile once."
• "Group of 4 need to order 4 mains even if any of the 4 is a child or they will be extremely displeased and may even ask you to leave."
• "Unfriendly service, and not welcoming at all - they ignore people waiting in the entrance."

Food Quality

Pros:

• "The food was good and reasonably priced."
• "The food was delicious, piping hot and the portions very generous."
• "The best Italian food we’ve ever had! Tasted fresh, great portion sizes and the staff were wonderful."
• "Prawn arrabiatta starter was stunning, nonna style sauce with fresh tomatoes."
• "The food was fab. We had a Caravaggio pizza which was one of the best tasting pizzas I've ever had."
• "Very tasty squid ala provance as starter, followed by a perfect steak."
• "The food is absolutely wonderful!"

Cons:

• "The real Carbonara doesn't have cream."
• "Big portions but way too greasy."
• "Food is horrible, bland, and nothing special."
• "The food was DREADFUL."
• "Everything was quite overcooked where the chicken was hard, dry and vegetables tasted like it was all deep fried in used oil."
• "The worst part was that the food tasted terrible. I ordered a pizza. It was salty."
• "Steak was overcooked and too much dressing."

Ambience and Location

Pros:

• "The atmosphere is authentic."
• "An authentic Italian restaurant in a cozy atmosphere."
• "A really nice authentic southern Italian restaurant in Waterloo."
• "The place is very close to Waterloo Station which definitely has an advantage."
• "Beautiful ambiance and setting of a traditional Italian in an urban Waterloo setting."
• "Really lovely restaurant with old Italian styling!"
• "The atmosphere is quaint and inviting, quiet and reserved."

Cons:

• "Noisy and classically tatty Odeon with indifferent staff."
• "Unattractive facilities."
• "The decor a bit dated, no child's portions."
• "Seemed to be more of an authentic Eastern European rip off yesterday."
• "Vandals had spray painted the outside awning, which makes it slightly less attractive."
• "The place looks old and full of louts."
• "If you are looking for some ambience do not allow them to seat you upstairs, it is cold and souless."

Value for Money

Pros:

• "Reasonably priced for London would eat there again."
• "We enjoyed a superb lunch and found the service and food quality to be excellent and very reasonably priced."
• "Good prices, traditional Italian, no messing!"
• "The price was quite reasonable for a London restaurant."
• "Prices are fair too."
• "Only £90 for 4 people with a bottle of wine, great deal!"
• "Really good prices if you compare with other restaurants."

Cons:

• "The cocktails are priced to a London standard (price is not listed in the menu)."
• "Pricey as London standard."
• "How they had the gall to charge us over £45 per person astounds me."
• "Didn’t have wine because the prices per bottle were around £20, and very limited choice for price per glass."
• "The pizzas were okay, although a tad small and rather expensive."
• "My food was overpriced and the service was extremely bad."
• "You are far from being Italian; don’t ruin Italian fame!"