Tapas Brindisa London Bridge Reviews Summary

Service

Pros:

• "Special shout out to Ricardo, our server, who went above and beyond to make this time perfect."
• "As always, staff were charming, service was excellent even though it was one of the busiest services of the week."
• "From the second we were shown to our table the service from our waitress was second to none, attentive, informative and friendly."
• "Customer service was great and staff were attentive."
• "Service, attentive and personal."
• "Consistently good food and excellent service."
• "The serve was very attentive with recommendations made, regular checks & genuine hospitality."

Cons:

• "It can be quite tricky to get attention from staff."
• "The service was very poor(the waiters didn't know the menu at all)."
• "Poor service - asked for a table for lunch (while carrying my dog - important detail). Told a 1h wait. The wait was closer to 1h30m."
• "The lady that served us didn't bother to apologize and barely came to our table, felt like we were invisible."
• "The service is good but nowhere near the level it used to be at."
• "Service was terrible, hence the low rating."
• "We still had to flag our server down a few times as no one came by to check on us."

Food Quality

Pros:

• "All the food we had was amazing specially the beans with chorizo."
• "The octopus was beautifully soft, and we also had a dish of squash or pumpkin which was unusual and surprisingly good."
• "Super food, ambience and service."
• "Would recommend the chili and garlic prawns, the tortilla espanola and pan de coca con tomate, but everything is delicious."
• "Some of the best tapas I have tried in London and never disappointed with the quality of the food."
• "Fantastic food with a real Tapas feel, good range of options catering for all allergy requirements."
• "All of the food we had was really tasty and freshly cooked."

Cons:

• "The food definitely needed improving. It lacked flavour and the main dish was so small, it could easily have been a starter."
• "The cheese was a bit let down cos they could have at least accompanied it with biscuits."
• "Extremely small and overpriced dishes."
• "The steak was too hard to bite even for knife."
• "The food was mediocre to say the least."
• "The tapas was very average and not worth the expense."
• "The food was a bit bland and the portions too small."

Ambience

Pros:

• "Restaurant itselfs is tiny, but cozy and waiters there are very friendly."
• "Nice atmosphere and friendly staff."
• "The place is very busy, not much free space to move around. You have no choice but to get cozy with your neighbors :)"
• "A nice place with an intense, busy, almost claustrophobic vibe."
• "The atmosphere is nice - not too cod-Spanish, understated but definitely Mediterranean."
• "The atmosphere is inviting, the service is outstanding."
• "The dining atmosphere & experience were quite attractive as one may feel like he’s dining in the hot & vibrant Spain."

Cons:

• "Good service and great Gin Mare, but the restaurant is busy, and very noisy."
• "Very loud."
• "A bit loud but I would go again. I'm just sadly very sensitive to noise!"
• "Our enjoyment was not helped by a particularly noisy table who were just shouting."
• "The restaurant is also very crowded so it's a bit hard to move about."
• "The atmosphere was average."
• "If you want a relaxing time I'd suggest trying somewhere else."

Value

Pros:

• "Okay food and pretty quick service. The portions were well sized for the price."
• "Not that expensive unless you are having alcohol."
• "The tapas are varied, delicious and reasonably priced."
• "Prices are about average for good London tapas."
• "Authentic Spanish food at a reasonable price."
• "The food was really good and served quickly."
• "The portions are a good size, not like some tapas places where you get just a bite or two of each dish."

Cons:

• "Visited for the first time 2 weeks ago having wanted to go for ages but was really disappointed... The main downfall was the fact it was extremely overpriced."
• "The prices are extortionate at some dishes being around £5 more each than they used to be."
• "A bit overpriced for what they offer."
• "The wines were really good, but once again, quite overpriced."
• "Seems that Brindisa is going downhill - food it's quite overpriced for what you get."
• "Very, very, very expensive."
• "The food was good though some dishes felt overpriced."

Management

Pros:

• "Very good head waiter and manager."
• "The maître de was helpful and staff friendly, quick and speedy service and well organised."
• "The manager was nice."

Cons:

• "Arrived just gone 5pm... but barely had a sip before the manager hassled us three times to leave as there were '40 people waiting'."
• "The manager ruined our evening by asking us to move table mid meal."
• "Host didn't tell us table had to be released for another seating and hour later refused to take anymore of our order and sent the bill."