Vasantha Vilas Restaurant Reviews Summary

Staff Service

Pros:

• "Srikanth and kritika attended us very nicely and thanks for the wonderful experience."
• "The dining experience was exceptional. The service was prompt, and the staff (Vani and Madhu) were attentive and friendly."
• "Fabulous and courteous staff who were on their toes all the time."
• "Special thanks to the chef and the waitress, Madhu!"
• "Kritika, Vani, Anjana, Ashwini are extremely helpful in suggesting the items serving the customers."
• "The young lady who served out table was such a gracious host which added to the overall positive experience."
• "Madhu was generous and accommodating enough to ensure that dish was tailored to our specific taste preferences asked."

Cons:

• "After latest visit the quantity of starters have gone down and consistency of gravies, curd, sweet has become loose."
• "Today evening I have visited to the restaurant. The food was really good but the service was very poor especially the staff over there named giri was very rude and his service was really very poor."
• "Service okay although slow to bring out steamed rice."
• "There were two servers on the floor and when we asked for extra sambhar but we didn't receive until our dosa completed."
• "All the waiters looked like they were on opium!!! Service could not get any slower than that."
• "The staff are very rude service and staff 😡 long waiting for food 😡"
• "Staff are courteous but they tend to forget what we asked for."

Food Quality

Pros:

• "Known for its quality food and friendly staff."
• "The medhu vadas were so crispy and tasty, that I took a couple of portions home."
• "The food was so delicious and tasty."
• "The paneer butter masala with the garlic naans were the best."
• "The food is fresh and flavoursome."
• "Everything was very authentic & extremely delicious."
• "The food was piping hot and very tasty."

Cons:

• "Portion size could be better seeing the prices."
• "The taste was good but when comes to extra chutniye the restaurant providing too much small quantities of chutney."
• "The chaat items taste is not the most pleasing I have had in London."
• "The Manchurian ball was made by potato, that i tried first time, it was horrible experience in Manchurian."
• "Food taste is reduced. Please don’t compromise on Quality and Taste."
• "Shahi kurma was tasteless and watery and all chapati was burnt."
• "Curd vada was a joke. They just gave a medu vada with a packet curd as topping."

Ambiance

Pros:

• "The seating and place is clean and pleasant with music in the background."
• "The ambiance is like any other dosa shop which isn’t a bad thing - it is what you expect."
• "The fact that it is pocket-friendly is also great!"
• "Good ambience, friendly staf, good food."
• "The setting is simple and authentic."
• "The ambiance complements the culinary journey, creating a truly immersive dining experience."
• "Their atmosphere feels like home with lovely music."

Cons:

• "For the betterment, I think you need to improve your ambience / atmosphere of the restaurant."
• "Only downside I would say is very limited space and sometimes have to wait to be seated."
• "Food, MEH, oily and small portions."
• "I couldn’t felt satisfied with the size of breakfast not worthy it’s a breakfast buffet with very less options."
• "But it took almost 20-25mins to get the next order which was Idli Vada plate and onion uttapam."
• "Also 0% cleaning, In menu has a small hair."
• "Hygiene is concerned its little bit worrying while looking at Inexperienced staff the way they were cleaning the table (that too not in rush hours) without paper Hand gloves and instantly serving the food after cleaning."

Value

Pros:

• "The fact that it is pocket-friendly is also great!"
• "Mini south Indian breakfast with masala dosa is good option where you can try multiple items for less price."
• "Prices are reasonable, everything is very clean and there’s a proper well thought out toilet."
• "Great value."
• "The food is very tasty and excellent value for money."
• "Very good prices."
• "Portion size is massive and price is very economical!"

Cons:

• "Portion size could be better seeing the prices."
• "After latest visit the quantity of starters have gone down and consistency of gravies, curd, sweet has become loose."
• "Food very is good but white chutney they are giving very less, second time when I asked also given same quantity, I felt shy and uncomfortable to ask multiple times."
• "I couldn’t felt satisfied with the size of breakfast not worthy it’s a breakfast buffet with very less options."
• "Food taste is reduced. Please don’t compromise on Quality and Taste."
• "They waste our time for no reason."
• "An hour and a half later on delivery and the status is still “wrapping up”."