Silk Route Indian Restaurant Reviews Summary

Food Quality

Pros:

• "Best curry i've had in a very long time and their naan is delicious."
• "The food was absolutely lovely."
• "One of the most enjoyable Indian meals we have ever had and we have had thousands."
• "every dish is cooked from scratch, you can taste all the flavours through the meal."
• "The food is fantastic!"
• "Great food too! So much of it we took a take-home bag of what we couldn't eat... Curry for breakfast. Yum Yum."
• "All curries were bursting with flavour ad delicious!"

Cons:

• "Lovely food but restaurant was so cold that we kept our coats on, was told the heating wasn't working."
• "The paneer tikka tasted like a tomato sauce with sugar and no spices at all."
• "Our curry tasted very average and not usual flavours against the dish we order plus the chicken tasted dried out over its usual tenderness and I was unable to eat it."
• "Thought we'd try some authentic Indian cuisine the starter's were really nice and tasty 😋 but thought this is to good to be true the main meal arrived lamb and two chicken dishes this was the worst cowboys and Indian's meal we've ever tasted, had absolutely no taste what so ever."
• "The only 'But' for me is that they don't have desserts."
• "In addition the food was bland, spicy popadum burnt."
• "The food was average. Tandoori Prawns were so smoky that it killed the flavour."

Service

Pros:

• "The staff were friendly and attentive."
• "Very friendly nice owners and a big choice of dishes."
• "However customer service was perfect the atmosphere and live music for the Valentine night bang on."
• "The service was very attentive and polite."
• "Would highly recommend this restaurant great food excellent service could not fault any part of our meal or experience."
• "Staff were very friendly and look after you from start to finish."
• "The staff are extremely welcoming (especially the Gentleman who greets all the guests)."

Cons:

• "Especially Jara, who was walking through the restaurant with your arms crossed and served us with her arms crossed."
• "Disappointed that the staff were fairly impolite in their conduct this evening."
• "We waited a great deal of time for our starters... we then waited another long time for our mains."
• "Waited over 80 mins for starters."
• "Kept repeating her sentences on the other hand if this restaurant does want to get better...therefore hire some people who actually does speak English and knows what to say next."
• "The worst customer service from start to finish.. The place has only us in so there was no excuses and the food wasn't what people had ordered."
• "The co-manager... openly bad-mouthed our table to other staff after we questioned the wait time."

Atmosphere

Pros:

• "Lighting and atmosphere was just right."
• "Live music events are held with inclusive dinner."
• "Lovely relaxed atmosphere, very understated but service and welcome is second to none."
• "A large venue, which when busy, will have a great atmosphere."
• "atmosphere good."
• "Lovely restaurant with a good atmosphere."
• "The place felt relaxed and comfortable."

Cons:

• "The atmosphere wasn't to my liking... the place is huge, the music was modern pop music where I would have appreciated something that matched on a cultural level."
• "However we picked an evening when there was a singer performing, which wasn't really our style. Too loud for a restaurant."
• "The setting isn't the most salubrious."
• "Despite the restaurant being almost empty the service we received from the 2 young ladies on duty was very poor."
• "Refused to turn air con on despite it being horrendously hot."
• "It's a shame that Preston doesn't have a good Indian restaurant."
• "Must be the only curry house that doesn't use spice ..bland and boring although the food taste quality it's definitely missing umph."

Value

Pros:

• "Oh yes reasonable prices."
• "Very tasty food, good value for money and polite friendly staff."
• "Very impressed with the level of service... Would recommend this place for group events as it is good value for money and has a good selection."
• "all the food is for a very reasonable price."
• "Best value for money in terms of quality fresh food at affordable prices."
• "The food was superb and quite reasonably priced."
• "Amazing value for money, you get way more than you pay for!"

Cons:

• "Not the cheapest Indian restaurant."
• "I don't know when Indian food became sooooo expensive."
• "Too costly, very disappointed with the quantity, ordered chicken biryani it was served in a small bowl better to say its cup which was bloody £11 not that tasty as well."
• "The rice that was served together with the main course was a tiny ball not really enough for two people considering the cost of rice."
• "If you are charging full price for coke, I expect the proper stuff and not one from a supermarket and to make it worse the coke had no fizziness and was flat."
• "£26 down for the pleasure."
• "The food was below average. The description of food in the menu is not even close to reality."