Roomali Reviews Summary

Service

Pros:

• "Really nice and friendly staff accommodated me last minute."
• "The waiters were chatty and asked about the theatre."
• "Waiter called Naeem is a lovely guy. Trys to look after all the customers."
• "Junaid Ali and the team provided 5 star service and food for our wedding anniversary."
• "Their waiters were exceptionally quick to notice and replenish food dishes on the table, removing empty dishes etc fast."
• "Service was excellent and I want to highlight Shahid who was wonderful."
• "The servers are very friendly and approachable."

Cons:

• "Service was very slow."
• "Waited 45 minutes before our order was taken even though we had a reservation."
• "The waiter kept coming up to us every 15 minutes giving us the impression to hurry up."
• "One waiter was particularly rude really tall guy who snatched the payment out of my hand."
• "The service was good but the waiters kept disturbing us every 5 to 10mins if we needed anything we would hav asked we orderd a booth for a reason."
• "Rubbish service, just sat there for 15 minutes waiting for them to take our order, got completely ignored because there were more people on the other table."
• "The waiters were not attentive and had to call multiple times to gain their attention."

Food Quality

Pros:

• "Quality food and friendly staff. I had the nihari which was to die for."
• "The food was delicious."
• "Food as always was first class and absolutely delicious."
• "The lamb curry, the prawn curry were both beautifully well made the kebabs were tasty like I'd never had before and the lamb chops were marinated perfectly and so well cooked they almost melted in my mouth."
• "FOOD WAS AMAZING starters were brilliant hot served together."
• "Loads of meat in the currys."
• "The food was absolutely amazing too could not fault a single thing."

Cons:

• "Its bloody shocking the restaurant have the audacity to say that to their customer."
• "The worse food ever. Paid over £112 for food that was disgusting."
• "Curries were bland and not made with fresh ingredients."
• "The food here was inadequate and revolting."
• "The only issue is the grilled chops and chicken tikka got cold very quick😣😣😣😣😣,"
• "The lamb chops were off - offf, stinky, bad taste, offf."
• "The food was bland. No spice."

Ambiance & Cleanliness

Pros:

• "The premises was very clean too & tables well presented."
• "The Tables were set out beautifully with pristine and impeccable white tablecloths (ironed neatly too!)."
• "It's very clean and it's reasonably priced."
• "The dining facility has its own Bathrooms for gentlemen and Gentlewomen upstairs!! They were excellent and very clean and tidy and smelled fresh."
• "The decor of this restaurant makes it feel homely with modern wallpaper, black diamond studded chairs and carpet flooring."
• "The place looks really good and very clean."
• "The dining area is fairly wide and long and huge which can hold many large tables. Lighting is perfect and can be adjusted to your taste."

Cons:

• "Anyway would I go again definitely not."
• "Tables were wobbly and chairs were really uncomfortable."
• "Seating was very weird and uncomfortable, primary school dinner hall vibe."
• "I was sat in front of a contemporary styled wall with a large hole in it and the draught nearly froze me though."
• "First impressions too dark all black. Low Cheap Plastic Chairs."
• "Had a haunted house feel and insufficient lighting on the table reserved for us which was table 7."
• "We were then seated but it was very cramped. Seating was very uncomfortable."

Value

Pros:

• "It's a nice restaurant, and staff are friendly."
• "Nice and cozy 😊 had tawa roomali.....really mouth watering ... perfect for birthday and dinner... staff was friendly..the amazing thing is food was serverd more quicker than we thought... best place to go with family...cheers"
• "It’s also cheaper than another favourite place, Bukhara, so will definitely be visiting again soon."
• "Food and drink prices were pretty decent."
• "For £45 for 2 adults and a child I think this is really cheap for the quality of food."
• "Portions are generous and prices half what we would pay in the South for curry nowhere near as good."
• "Overall Excellent service good value for £££££££."

Cons:

• "Very disappointed! Not likely to go back."
• "Pricing = over priced."
• "Would normally recommend this place but won't be coming back."
• "Not a very good night...Overall spend for the meal £125."
• "For the price charged you would expect a decent amount of food."
• "Now they even charge for the condiments."
• "Soooo over priced everything not worth it at all wouldn't go again for sure."