Address: 65 Bedhampton Hill, Bedhampton, Havant PO9 3JN, United Kingdom
Phone: +442392472619
Rating: 4.1
based on 394 reviews.
Service
Pros:
"Our waiter Will, was attentive and fast."
"The service was excellent (thank you, Will!) and they were super considerate of both our elderly guests."
"Waitress was excellent."
"Service is good. Friendly, helpful staff."
"Very good service."
"Excellent service, food was great."
"The server was super fast and friendly."
Cons:
"Waiters kept coming over every minute asking if we were ready, trying to clear plates people were eating from and constantly asking whether we were ready for the bill."
"Not rude but abrupt and not attentive what so ever."
"Waited a long time to be seated, asked for poached eggs and waited 20 min and no apologies for just a long wait."
"The wait for a drink was ridiculous in the end my partner got up and got it."
"Even though we had a booking for 7, we were made sit at the bar for about 10- 15 minutes when there looked like there were plenty of tables available."
"No wait staff came to check on our table so had to physically approach them to send the second steak back."
"The service was very unprofessional and I felt I was treated like a second-class citizen."
Food Quality
Pros:
"Food was cooked to perfection."
"Steaks and desserts good quality and enjoyed by us all."
"Food was good. Calamaris was cooked right as was my steak."
"Our meals were delicious - very tender steak and tasty chicken, hot and exactly what we had requested."
"Food always good, warm and well presented."
"The food arrived hot, tasty and excellently valued."
"Food was to die for the best I've had in a long time."
Cons:
"Most of our meal was overcooked."
"The starters were very medicore and the chicken wings looked nothing like the pictures."
"Food was okay but ran out of two of the meat roasts by 2pm."
"The eggs were poached hard and I couldn’t put my knife through the mushrooms."
"Chicken was just a small breast cut in half, no crispy skin, asparagus was very tough, carrots hard and peas barely warm."
"The chips were old with bad flavour and the fish's batter was soggy."
"The 3 courses were absolutely awful. The starter soup was more than likely straight out of a can."
Value for Money
Pros:
"Lovely food but very expensive even with 40% off."
"The food was good value for money especially with a 40% discount off mains."
"However, it's great value for money, so I would recommend you give it a try."
"Two brilliant 3 course meals all for under £50. Just perfect."
"Prices are very reasonable."
"The food was great, 2 out of 10 even had the festive menu."
"All of our meals were cooked perfectly."
Cons:
"Burger massively overpriced at £16.49 and would be overpriced at half the cost."
"Paid £65 for 3 courses for 2 people which included 2 drinks each."
"It's also overpriced for what it is, luckily we had a 30% discount and still felt ripped off."
"£29 for a 2 course meal, a beer and a coffee but the quality was pretty low."
"£125 for 5 meals plus drinks sounds great in theory but, cold chips, microwaved mash, small portions for the price and poor service just isn’t worth it."
"Food is OK but overpriced."
"Prices seemed to be on the high side for what we got."
Ambiance & Cleanliness
Pros:
"The toilets were much cleaner than other restaurants I've been too which was nice!"
"The place was clean and really nice atmosphere."
"Great atmosphere there and very clean."
"Inside the restaurant it was nice and friendly atmosphere."
"It was a nice atmosphere and lovely and cool."
"The restaurant itself had a good atmosphere."
"Lovely atmosphere and excellent service."
Cons:
"The grounds within the premier inn and beefeater are not at all suitable for anyone in a wheelchair or with walking difficulties it is incredibly hilly."
"Toilets are also small, and poorly maintained."
"Place little messy with rubbish strewn on floor."
"The tables were fairly close, and I was aware that the people on the next table were listening to our conversation."
"Some areas of the restaurant are a bit dark."
"Very busy but no one was controlling the little children walking around which is dangerous when staff are carrying hot food around."
"Table hadn't been cleaned or wiped down."
Customer Service
Pros:
"The manager (sorry forgot your name), Will & all the other staff looked after us very well."
"Great service, I'm sure we will be back."
"Staff were attentive and friendly."
"Service was friendly and efficient, waitress very young but brilliant."
"Friendly staff, especially our waitress Mia, who was absolutely lovely."
"Very friendly and helpful staff."
"Staff were amazing and very helpful."
Cons:
"Managers attitude appalling basically said 'if you don't like it, don't eat here'."
"A woman, the manager I'm told, called Brady, was so rude."
"The manger Laurance was rude and unhelpful."
"Sadly we won’t be returning but our faith in the rusty cutter just cannot be restored."
"I will never be coming here again."
"We certainly will never go again, and will certainly warn any other if our friends."
"Needless to say, I will never come back and sadly can't recommend this restaurant to other customers."
Efficiency
Pros:
"Food didn't take long and was fab."
"The food was simple but really well done."
"The food and service is always good. The menu has a good range of food and it always tastes great."
"The food is always amazing - Breakfast, Lunch and Dinner."
"Food always good, warm and well presented."
"Absolutely beautiful food cannot fault it at all."
"Food was at a very good standard for a pub-restaurant chain."
Cons:
"Waitress was apologetic but then took an hour for the next to arrive which was burnt."
"All the meat was so dry and tasteless sent most of it bk."
"Drinks took 20 minutes, meals took nearly an hour."
"Slow service not due to table staff behind the scenes i guess, waited a very long time in a half full restaurant."
"Booked for a family birthday meal, arrived at 12.30 main meal eventually brought to table at 14.00, far too long wait as kitchen clearly overwhelmed by number of diners."
"The night we went sadly they had issues and admitted there wasn't enough staff."