Address: Alive, Newland, Lincoln LN1 1XD, United Kingdom
Phone: +441522568396
Rating: 4.8
based on 148 reviews.
Staff and Service
Pros:
"The staff were very friendly too and I did learn lots of new skills when I worked there."
"Good prices and super friendly staff."
"The staff are very friendly and helpful."
"Food was fantastic, service was lovely and quick."
"The staff were incredibly friendly and couldn't do more to help."
"The staff all have a story and a reason why they are there."
"The staff are so friendly and helpful, making the whole experience even better."
Cons:
"Busy slow service, small portions but nice food."
"Ridiculously clueless service, at a high price."
"We were waiting for a little while for the bill as I think someone forgot but not to worry."
"Busy slow service."
"There were a couple of mistakes with our order and a hair in one sandwich."
"Whilst watching preparation I didn't like ice being added to my drink with fingers as they couldn't find the tongue's."
"Should have opened at 11 but was closed at 11.40 with a notice up saying opening at 12."
Food Quality
Pros:
"The food here is delicious, and really cheap for what you get too."
"The food itself is delicious, well presented and tasty."
"Good quality food and drink and excellent value too."
"Food delicious....definitely recommend it."
"Meals have always been top notch."
"The food was delicious and very well-priced."
"The food is really tasty, portion sizes are great too."
Cons:
"Really disappointed that although dogs are welcome - they are only welcome if they are small."
"Ordered a veggie/vegan potato wedges dish and it came with real beef."
"Food was good but small portions."
"Burger however not very tasty & was served in an ordinary burger bun & not a pretzel bun as stated in menu."
"Salad had crisps missing off it when it came and had to remind the waitress that they were included on the menu."
"So in the end I was served a low quality sausage with dry, tasteless pulled pork."
"Also the ice cream with the brownie tasted very cheap."
Atmosphere and Decor
Pros:
"Good laid back atmosphere and nice and bright with the transparent roof."
"Tucked away in a cool upcycled setting."
"Welcoming place with amazing decor and food."
"Real nice little cafe right in the heart of Lincoln."
"The atmosphere is welcoming and friendly, the staff are all great."
"Such an amazing concept and location, with genuine decorative balance."
"The café itself is so quirky and lovely."
Cons:
"Unfortunately this place has massively gone down hill and half the menu they no longer do and is not even crossed out on menu so have to go back and make another choice."
"It would be good to be able to book a table as it's so popular."
"The coffee was good, but I'm a snob and would probably recommend somewhere else if you're wanting a specialty brew."
"The drink my hubby had was a little too rich for him as they put jam into his milkshake which made it too sweet for him."
"Space for laptops and free wi-fi (although it was painfully slow)."
"In the past this place was very good value. Today it's a bit more expensive."
"It is very expensive for the portion you get which are small to say the least."
Charity and Community
Pros:
"Brilliant place would recommend to anyone the money raised goes to help people in need."
"Is run by the charity Betal UK - which just adds to how awesome it is."
"The money goes to a charity and the staff are volunteers."
"I'd much rather support a local charity with their recovery work and their social mission."
"Perhaps most important is the message behind the place which is run by the charity Betel UK."
"This is probably the best café to come in Lincoln as it raises money to a charity that helps people with drug and alcohol addictions recover and get back into society if they’ve been homeless or in prison."
"All proceeds going to the good cause of Betel."
Cons:
"Don't hand your money over to greedy megacorps, spend your money here where it will benefit the community."
"Every penny you spend here goes into improving lives of volunteers, which will make your visit even more special."
"It's a must, good food will profits going to charity."
"Really recommend it. It’s doing good too with some admirable local community food ethics which is rare they are even trying with their packaging impact etc."
"All with a great cause at heart too."
"The staff are volunteers."
"Also all proceeds go to a good cause which is an added bonus."