Address: Sherborne St, Cheetham Hill, Manchester M8 8LR, United Kingdom
Rating: 3.8
based on 117 reviews.
Wait Time
Pros:
"The wait is a little long to get served the food (approx 40 minutes) however, this is worth every second."
"This place is in high demand. The wait time can be a bit much but it’s definitely worth the wait because the quality of the food is amazing."
"It's a bit of a luck of the draw place in that you could be there and gone in 20 mins, or you could be waiting with 10 others for 1-2hrs."
"I enjoyed the service from your car. The wait was supposed to be 15 minutes don't think I waited that long at all so that's brilliant!"
"The wait for food was ridiculous. Travelled one hour to then not my receive my food until another 3+ hours later."
"Waited just over an hour which wasn’t too bad as they had a written sign that said it would be a 1 hour wait."
"An excellent, little known (at least not to me!!) gem of a place. The 90 minute wait to get to the front of it was well worth it."
"It takes 30mins to get to the front of the queue just to place my order. I asked the guy how long to get the food. He says minimum 1 hour."
Cons:
"Had to wait an hour stood in the rain for my order, whilst orders that had been placed after ours was being served before us."
"The food came and was barely warm, taste was average. At most I’d pay £10 for this meal as it seriously is overrated."
"Had to wait for 45 minutes to order, then an hour for the actual food."
"If only waiting times were realistic enough I wouldn't have had to wait 2 hours for my food."
"Almost 2 hour wait for mediocre food and stingy portions for the price you pay."
"Food was really good, lobster came out cold though. Waited 1.5 hours, honestly not worth waiting that long."
"Worse experience with food ever drove from Sheffield after a recommendation. Waited 1 hour 40 minutes and i asked multiple times how long it would be."
"Very poor experience - tried to visit on two separate occasions and both times was unsuccessful."
Customer Service
Pros:
"Customer service is top notch. You're greeted with wide smiles by their staff."
"The staff are really friendly and keep you company whilst your food is prepared."
"Been waiting to try this place for a few years now and it was worth the wait! Service was great and food was on the same level."
"The staff are very friendly and keep you company whilst your food is prepared. They’re always happy and willing to rectify any mistakes."
"Service was severely poor. My first time going and whilst I was trying to order the lady taking my order was stressfully over-leading my order."
"Service was severely poor. Food was said to be ready in 30 mins but it took 1 whole hour."
"Travelled from Birmingham to see what the hype was about & it certainly lived up to my expectations. Only thing I didn’t like was the two hour wait."
"I wish I could say that I'm leaving a review on the food but I can't as they never actually reply to orders despite telling people to place orders on WhatsApp."
Cons:
"Also the customer service is disgusting their attitude stinks the staff are so rude."
"The guy who served us had so much attitude. Absolutely disgusting."
"If I’m told 1hr I want my food in a hour not 2 - It’s like it’s ran by kids. Wouldn’t recommend."
"I travelled an hour to get here. Food was good as always but I had to wait 2 + hours to receive it. There is a lady called Reya that is always in a bad mood."
"There is a que of about 30 cars waiting to place orders yet front of house staff are skipping the que and taking their mates orders over people who have been waiting for over 2 hours."
"This place is a absolute JOKE!, had to wait for over 1hour for my food after asking the worker how long he rudely replied 'go sit in ur car'."
"Front of house staff are the the first point of contact for your business, thus when you talk to people in a rude manner it shows off."
"The queue system for the shop is atrocious. 2 hours wait! Also the electricity keeps cutting off mid business."
Food Quality
Pros:
"Food is very flavoursome, hearty and big portions for what you pay. Everything is well made, seasoned and fresh."
"So tasty! Overall it’s worth the money and I wish there was one open in Nottingham."
"OMG MAMA CAN I SAY A BAD WORD I joke I joke 🤣👏 first time ordering from trap kitchen and wow just wow it's absolutely fluffing amazing."
"I've given two stars because the mac and cheese was good however I would look elsewhere in the future."
"The food i got tasted great, i went with 2 other friends and we were all shocked by the food to be honest, it tasted amazing, fresh and above all cheap."
"Always top notch food with ever-changing menu! The tiger prawns are amazing and salmon has some divine seasoning, although not too soft."
"The food had some good bits but def not an all rounder. I think you could be lucky and order the right things."
"The flavour was AMAZING! I could have kept in going and going! The 4 stars is because the chicken and the lobster were dry!"
Cons:
"The chicken tasted over cooked and just was hard and not enjoyable."
"Trap Kitchen was very over priced and extremely disappointing."
"The Lobster tail is the better option than the crab legs in my opinion. Crab legs was a bit too spicy and salty."
"The waffles were kinda dry and spongy not crispy, but the toppings tasted nice."
"The meat was very good on all our dishes, definitely recommend on my book."
"When it came the best things were the prawns. The pasta wasnt good. The lobster was so overcooked that my fork and knife broke while trying to cut into it."
"The food i got tasted great, i went with 2 other friends and we were all shocked by the food to be honest, it tasted amazing, fresh and above all cheap."
"I ordered the ballers combo during my stay In Manchester. I’m not a seafood fan but after hearing positive reviews of Trap Kitchen I decided to try something new."