Desi Pakwan Reviews Summary

Food Quality

Pros:

• "The food here is amazing - but the service is so slow!"
• "We love lamb karahi on the bone, that's so soft lamb and so tasty."
• "The best place for our desi (Pakistani) cuisine so far I have tried here in Edinburgh."
• "The best curry I’ve eaten out ever!!! Full of delicious punchy flavours."
• "The food is prepared freshly and tastes very authentic! Absolutely worth a visit when in Edinburgh."
• "Probably the best Indian food I've tried. Everything was delicious and seasoned to perfection."
• "The curries however are fabulous. Probably some of the best in town."

Cons:

• "It is the worst restaurant. The food was really bad."
• "Gave us raw roti & off salad."
• "The lamb chops weren’t cooked well."
• "The Chapli kebab was dry and the chicken karahi was spicy but really lacking in any other flavour."
• "Chicken steak was overcooked and too spicy."
• "The seekh kebabs were too spicy like extra hot."
• "Food was absoulty disgusting, the rice was mush and tiny pieces of chicken that didn't look fresh."

Service

Pros:

• "Our experience was the staff were very helpful and friendly."
• "Customer service was great too."
• "Service was really good."
• "The service was delightful especially one of the waitress 'Bali ' She was really friendly and Cheerful, her service was really outstanding."
• "The staff was friendly and very helpful."
• "Great service and friendly staff with best atmosphere."
• "Excellent service food arrived promptly and tasted great."

Cons:

• "Worst customer care and service and delivery, they will not give your order in time rather behave so rudely."
• "The waitress that served us needed more training."
• "The receptionist was really rude. There was only one chef and they were too slow."
• "Not only was our delivery 25 minutes late taking 1hr 15mins all together the food was rubbish when it got here."
• "The staff is extremely disrespectful."
• "Absolutely disgusting customer service."
• "Very poor service and the place has no ventilation, after an hour and a half you smell like smoked salmon."

Price and Value

Pros:

• "For a big group of people the price was just right."
• "The food to price ratio is acceptable."
• "Everything was delicious and reasonably priced."
• "The menu is very affordable. Great value!"
• "Price is good in comparison with other places of the same kind."
• "Very nice food reasonably priced."
• "I can afford to come here with friends and eat regularly as the prices are so cheap!"

Cons:

• "We were then charged £13 for a jug of mango lassi."
• "At over £40, I found it to be quite expensive and mediocre."
• "It was way too expensive for such average food."
• "Also overpriced for the quality of the food."
• "Very expensive compared to what you receive."
• "Drink prices were not on the menu so charged us nearly £4 for 1 can."
• "After a long wait of one hour the chicken and lamb curry was tasteless and bland and it was a complete joke."

Ambience and Environment

Pros:

• "An added bonus is it is BYOB."
• "I liked the ambience, small place and you can smell the aroma of the food being cooked and the smoke from the grill."
• "The food was exceptionally fresh and delicious, tasted like a traditional dhaba in Pakistan!"
• "Inside is nice, clean, and cozy."
• "Good food and great ambience."
• "Clean family environment."
• "Really good authentic restaurant with very fair prices and good atmosphere and service."

Cons:

• "Not a comfortable or pleasant environment."
• "Hand dryer in bathroom was broken."
• "First of all they had an open kitchen with smoke everywhere & no extractor fans, not even air conditioning."
• "Friday nite place was dead just us 2. Probably not worth 2nd visit no atmosphere."
• "The table we sat at was not cleaned before we were seated."
• "Also as a health and safety matter they gave me a high chair for my little boy which was completely broken from behind."
• "No parking. Space is limited so come early."