The Norton Dog Reviews Summary

Customer Service

Pros:

• "Good service very helpful and accommodating friendly staff."
• "The staff were friendly and attentive, the food was good, plentiful and came quickly."
• "Staff were very accommodating with my eccentric Grandad."
• "The staff were so friendly and, although very busy, our food came relatively quickly after ordering."
• "Staff cheerful, approachable and efficient."
• "Staff always kind and friendly."
• "Staff were all very friendly and accommodating."

Cons:

• "Staff don't listen properly to what you order."
• "He was rude and disinterested."
• "Not impressed with the owners attitude."
• "But called a few times and after both phonecalls left feeling a bit upset as the man on the phone is very rude and abrupt!!"
• "Landlord seemed to be a little unwelcoming."
• "Rushed staff seemingly more concerned with packing people in than customer attention."
• "The bar man couldn't be less interested in serving anyone but the locals."

Food Quality

Pros:

• "Great portions of meat, veg was delicious and all very well seasoned."
• "All the food for the group was amazing and not much got leftover."
• "Proper old school pub style dinners, nothing left on any of our plates."
• "Sunday Lunch was absolutely delicious."
• "Such good food... Oh, and good value for money."
• "The steak and ale pie was divine."
• "The food is great, tasty, hot, well presented and cheerfully served."

Cons:

• "Food is not as good and prices bit expensive for what you get."
• "Food was nice but service was incredibly slow and it was expensive."
• "The meat was very fatty but did have a good flavour and was well cooked, the stuffing was processed and tasteless."
• "Food awful. Cold chicken burgers. Cold beef burgers. Sticky toffee puddings hard."
• "£16 for a poorly presented bland sandwich and a coffee. Overpriced. Not impressed."
• "Ordered mussels and they were so full of grit (not soaked properly) that they were inedible."
• "Worst roast beef ever, roast potatoes tasted like they were left out for hours."

Ambiance & Comfort

Pros:

• "I have been here a couple of times it is a lovely pub with an amazing garden."
• "Cool place and a nice atmosphere."
• "Lovely old pub, very comfortable."
• "Lovely garden round the back with a larger car park and excellent food."
• "Charming little village pub with original wooden beams and decor."
• "The restaurant is gorgeous."
• "Lovely traditional village pub that do the best roast dinners!"

Cons:

• "Rooms too cold to sit comfortably."
• "Cramped and not a lot of privacy between tables."
• "Good food but seating far too close, trying to get too many tables in one area."
• "Not particularly accessible in terms of walking aids wheelchairs and prams."
• "Quite nice food & friendly staff but a lot of flies buzzing around which was annoying."
• "The only negative thing I can say is the flies inside are awful!"
• "My pet hate though, really dirty, sticky tables due to just spraying and wiping."