The Red Lion - JD Wetherspoon Reviews Summary

Ordering System

Pros:

• "Had to order via the app which was pretty straightforward."
• "You can download the app & sit at your table order your food & drink, & they will bring it to you."
• "The food has always been well cooked and service using the Wetherspoon app is excellent."
• "Get the app to order drinks and food from your table!"

Cons:

• "Ordered food via the app. Food brought to table but no sign of drinks."
• "When ordering on the app, it was slightly confusing so make sure you are certain of what you are ordering - if in doubt, order at the bar."
• "Service took ages."

Staff and Service

Pros:

• "Food was good, what staff that was there were very polite."
• "The staff were rushed off their feet but very helpful and cheerful and drinks and meals arrived quickly."
• "Staff were very pleasant and friendly."
• "Staff friendly & cheerful and felt like a real traditional pub."
• "Staff are excellent and always alert and eager to please."
• "Staff are always polite, efficient and you can tell they work very hard!"
• "The staff are generally polite and helpful, if not sometimes seeming a bit bored."

Cons:

• "Very very poor... will NEVER be coming here EVER again."
• "I will never drink in this establishment ever again and I am very angry."
• "One of the managers here is shocking... would not serve me a coffee from the machine because it wasn't 'cost effective'."
• "Staff were completely unprofessional! Especially the boss and the bouncers."
• "Manager would refuse to give me his name was very rude."
• "The staff were not very welcoming, took ages to place food order and took nearly an hour to be served."
• "Some inexperienced young staff can make service slower than usual."

Food Quality

Pros:

• "Food was good."
• "Yummy food decent size, they do vegan & vegetarian meals."
• "The food is fantastic."
• "The food was good."
• "We have been to this place several times over the past few months and the food has always been well cooked."
• "Best chicken wings in town! We also go there for breakfast with my hubby and share orders of large traditional breakfast and eggs benedict, its cheap and the atmosphere is very nice too especially at night!"
• "Breakfast was pretty much the same as all the others, but was hot, well cooked and the eggs were not slimy."

Cons:

• "Come into the red lion for something to eat had fish and chips had to get them to take the fish back as rock hard."
• "Food was OK though personal preference I wouldn't of served salad on a hot/warm plate went limp but in a side dish. They tried."
• "This was my first visit since it became a weatherspoons. It was a welcoming place, my only criticism was by the time my food arrived it was tepid."
• "Food not good (especially chicken which we have sent back 3 times-DO NOT order)."
• "I ordered a beyond meat burger it was Vile disgusting."
• "Food less than average even the children complained."
• "The food at Witherspoon's has gone downhill considerably."

Ambiance and Facilities

Pros:

• "The refurbishment is amazing and provided our group with some excitement determining where the original layout had been."
• "Nice big place has been a pub for many years, wetherspoons who are known for their real ale, refurbished it in 2017 still has old world charm."
• "Good location. Big pub with plenty of inside and outside seating."
• "Absolutely my favorite pub. Drinks reasonable. My favorite ales."
• "Located at the top (or bottom, depending on your perspective) of the Bitterne high street, this is a fantastic Wetherspoons pub with a homely feel in the winter months."
• "Nice pub in the shopping village."
• "This is a new Wetherspoon's restaurant... Food is excellent value for money."