Ship Inn Wool Reviews Summary

Food Quality

Pros:

• "The food was great and the service was better."
• "Fantastic food and great atmosphere."
• "The food was beautiful everything was cooked just perfect."
• "Some of best pub food we have eaten."
• "The food was second to non."
• "The food was delicious, plenty on the plate, good quality and fab presentation."
• "The food here was absolutely beautiful, freshly cooked and really well thought out."

Cons:

• "All dishes was quite correct but...tasteless. All vegetables for chicken and potatoes was unsalted."
• "Middle of the road food, pie was a soup in a bowl with a pastry lid."
• "The scampi was far from the best I have had - hard and overcooked."
• "The food was of a very low standard, which was overcompensated by ridiculously large portions, most of which ended up in the bin."
• "From the mushy and tasteless King Prawns to the added salad to the burger which isn’t stated in the menu."
• "However the steak was so stringy it was ridiculous to even chew, let alone digest."
• "The burger meat was gristly and crunchy?!"

Service

Pros:

• "Very friendly helpful staff, would definitely visit again."
• "Staff friendly and helpful."
• "Lovely, roomy pub, excellent, prompt service, facilities (plenty of clean toilets)."
• "Staff were really attentive and helpful."
• "Friendly staff, nice layout inside and well laid out garden."
• "Staff very helpful and friendly."
• "The staff were great, the service was timely."

Cons:

• "What was even more disappointing than the burgers was the managers attitude when I sent something back."
• "The staff were efficient but not especially friendly or welcoming."
• "The atmosphere was just very lacking, and the staff seemed a bit disinterested."
• "So disappointed with the service when we met friends for a meal."
• "I went on a Saturday afternoon and they were understaffed which resulted in poor service."
• "Service was a bit slow."
• "The service throughout the evening was of an incredibly low standard."

Ambiance and Facilities

Pros:

• "Nice garden as well, and dog friendly."
• "Just off the main road with loads of parking."
• "They have a big garden space that can accommodate to kids play needs as well."
• "The beer garden looked enticing enough."
• "Lovely clean pub other than the toilets."
• "Also there’s a large garden area with lots of tables."
• "Beautiful interior and outdoors space."

Cons:

• "I would strongly recommend avoiding this pub not a family friendly pub."
• "Regardless, I'd advise you to book elsewhere. Other pubs in this area have warmer vibes, friendlier staff and speedier service."
• "One female waitress did not like been challenged and was extremely defensive."
• "The staff were extremely rude and blunt."
• "Hubby went to use the gents and it was nothing but filth with stuff wiped on the walls that shouldn't have been there!"
• "The decor was very unkept and the whole pub just looked totally old fashioned and uncared for."
• "Place lacks atmosphere. It’s not alone. I think it seems to be a thing with pubs these days."

Value

Pros:

• "A lovely warm and welcoming traditional pub/restaurant offering a good menu of well cooked, well presented competitively priced food, beer, wine and spirits."
• "The price was good for what we consumed, we left with happy tummies...!!"
• "To sum up excellent food for reasonable prices."
• "Good food with reasonable price."
• "Brilliant food and service. Portions were huge, well cooked and reasonably priced."
• "Food was fabulous and very good value for money."
• "Food is excellent value."

Cons:

• "Its is slightly over the price I would normally pay....but a meal with family once in a while with good food and a nice environment..can't really complain...."
• "Food was below par for what you actually paid for it!"
• "Overall we are extremely disappointed to have spent £70 on three meals of this quality and poor service."
• "I felt the food was overpriced for what was on offer."
• "The only disappointment was that two of the pumps were closed so a limited choice of ales."