The Mermaid Fish Restaurant Reviews Summary

Food Quality

Pros:

• "Best fish and chips I’ve ever had here in over 20 years!"
• "The fish is always crispy, no skin, flakes and tastes amazing!"
• "Large crispy haddock was cooked to perfection, chips looked and tasted like homemade."
• "The fish and chips are always lovely. No soggy batter here."
• "Food was beautiful - had haddock and chips. Cooked to perfection."
• "Quality fish and chips, freshly prepared, good portion size and chip shop curry sauce to die for."
• "Fish is white fluffy & delicious."

Cons:

• "The fish was a roundish blob, covered in a very thick batter so thick it was not fully cooked, the fish inside was dry and stringy."
• "Greasy chips, fish overdone, fish cake tasted like it was out of date."
• "Overcooked ‘grey’ fish, luke warm chips, generally not a nice experience at all."
• "Fish was far too greasy and the chips were just like having a bowl of scraps."
• "Fish well over cooked to the point the batter is burnt and black on the inside with fish as dry as a nuns crutch."
• "All our fishes were overcooked and so very greasy."
• "Manky greasy chips cooked to quickly as dark on the outside and like a brick to bite."

Service

Pros:

• "Solomon one of the new owners made us feel very welcome, and looked after us very well."
• "Staff were brilliant they couldn’t do enough for us particularly Emma she was so friendly and welcoming."
• "Throughout my visit received a 5* service from Solos and the team."
• "We were served by a young man named Franky and he was really professional lovely personality really knew what he was doing."
• "Particularly liked how friendly the staff were and how supportive they were of each other."
• "Lovely friendly helpful staff."
• "The staff have always been pleasant and helpful but not intrusive."

Cons:

• "Sat for 15 minutes waiting to place our order. No one came."
• "We waited for over hour for someone to take our order."
• "Once we'd eaten, no one came to empty the table or ask if we wanted a sweet."
• "Waited at least over an hour before we saw food."
• "The lady that took our payment was very rude she throw the card and the receipt at me."
• "The staff are quite slow though which is a shame."
• "The young short haired blonde lad was very lazy."

Atmosphere

Pros:

• "The atmosphere was lovely."
• "A lovely relaxing place to be."
• "The restaurant looks great, very welcoming, open, bright and with background music playing makes for a very relaxing eating experience."
• "The restaurant is light with a relaxed atmosphere."
• "The building is beautiful."
• "Beautiful food, great service, bright and clean restaurant, nice music."
• "The restaurant felt very cool and on asking why the manager was very apologetic and explained why."

Cons:

• "It was very hot inside with no sign of Aircon or any fans blowing to help."
• "Building was way too hot."
• "This place has gone down hill the new owner's are too busy dancing around like turkeys."
• "The ambiance is terrible, the place is styled like a grandparents 1960 council house."
• "Nice building, shame about the interior, looks so old and dated."
• "The restaurant is in dire need of a refurbishment."
• "The restaurant itself was rather untidy with bits of food under the tables."

Value

Pros:

• "Worth every penny."
• "The portion size is spot on!"
• "The food was good quality and well presented as well as being very reasonably priced."
• "I think the quality and portion size is such good value for money!"
• "Which was superb, at a total cost of £ 46 + absolute value for money."
• "The luscious and appetising food, paired with the affordable cost made eating here quite a treat."
• "The portions are perfect and it’s great value."

Cons:

• "Spent £17 for one portion of Fish and Chips while ordering from Uber Eats and the portion size was so small."
• "Small portions big prices."
• "Three main meals and one hot drink plus one child’s meal for £65 is a lot compared to other restaurants in the area."
• "£15:00 for sausage and chips.3:50 For a can of coke sausage chips are more than fish and chips."
• "Prices are so high and portions so small."
• "£14 for fish and chips, £2.50 for peas, £1.00 per slice of bread and butter, no tea included, £5.00 for a glass of house wine and it was poor quality."
• "At £13 for regular fish and chips they need to be good, the portion size is too small, the quality is appalling."