Buonasera Reviews Summary

Service

Pros:

• "What a difference friendly staff makes! Ate here yesterday and everyone was lovely."
• "The staff were really helpful and kind I brought a cake with me which they put in their fridge."
• "Staff are warm and engaging and will always help with any questions and or recommendations you ask!"
• "Really enjoyable meal. Friendly and relaxed atmosphere with lovely staff."
• "The waiting staff are friendly and efficient."
• "The staff were so amazing, made our night one to remember, I have never been to somewhere in London that has such a good atmosphere and I'll be recommending to all of my friends."
• "The staff are friendly and helpful and the ambience is good."

Cons:

• "Terrible...really LOUD, asked 3 times for music to be turned down."
• "Waited a further twenty minutes to pay."
• "We then waited a further 40 minutes and asked twice to order our drinks however the waitress' just said that they were too busy to take our orders."
• "But they seem to have a lot of inexperienced waitresses/waiters so the service was quite messy."
• "Absolutely awful.. Service was slow.. Like really slow."
• "Terrible service, slow to take our orders, slow to bring food."
• "The service was extremely slow. Also, the staff were very loud which I think was quite unprofessional."

Food Quality

Pros:

• "Solid basic items, well presented and reasonably priced."
• "The food is excellent, traditional Italian, the quality of their products and their service is really and truly to praise."
• "The food was amazing 10/10."
• "Food was good though and lively atmosphere."
• "The food was delicious."
• "Delicious food and wine! I had a fantastic sea food pasta 👍🏻👍🏻👍🏻 one of the best I’ve ever had!"
• "The food portions are generous and tasty. Well seasoned and fresh! The tiramisu was incredible- I would go back just for that!"

Cons:

• "Both times the food did not stand out. The bruschetta could've had Tesco value tomatoes and the time before a calamari salad still had beak in it."
• "Very bad mussels."
• "The menu presentation looked naff and cheap and the white and plastic interior is at odds with more traditional Italian clutter."
• "Super average, tasteless and overpriced food."
• "Food was bang average and was expensive for what you got."
• "Food ordered turned up very late, was tiny portions which did not justify the expensive charge and it was not hot."
• "The lasagne which was tasteless and soggy."

Atmosphere

Pros:

• "It's very child friendly, which is good."
• "I love this place, it's a good old fashioned noisy Italian. It is not expensive and the menu is authentic."
• "The restaurant is really clean, extremely friendly, cosy and the price is fair based on the exchange (Quality food & service)."
• "As a venue for several old friends to meet, eat and chat, it was truly superb."
• "It has a lovely atmosphere and is good value for money."
• "Great atmosphere, bustling with friends catching up over small dishes, birthday groups celebrating, couples enjoying great wines and prosecco."
• "The best Italian restaurant in London and seriously giving many in Italy itself a run for their money!"

Cons:

• "Small details such as a dirty glass and unclean table were off-putting."
• "The place was also not very clean, we had a few dirty glasses and the floor around our table was filthy."
• "The restaurant was very busy and loud."
• "Inside it’s very loud, and talking to someone opposite on your table a bit difficult."
• "When a restaurant has tiled floors and no real way of absorbing the sounds made by people, it can be a bit too loud and uncomfortable."
• "The noise in the restaurant was SO LOUD it hurt my ears, physically hurt them."
• "It's rightly popular and has no soft surfaces and gets extraordinarily noisy very quickly."

Value

Pros:

• "Good value for money too :)"
• "The pricing was £8ish for a margherita which is fairly reasonable for a high street pizzeria."
• "Food was amazing too and so reasonably priced."
• "Love this place! Prices for this area very cheap! Highly recommended!"
• "I've been coming for years and find it such good value."
• "Their prices used to be so reasonable. Its not so now but then Northcote road has gone right up market."
• "It wasn't cheap, but fairly priced for being in the heart of Clapham Junction."

Cons:

• "Lost a star because it took 3 attempts to get some water and was charged both a cover and service charge."
• "The food both times was extremely slow and they put in the bill 15% service as standard."
• "Drinks are a tad expensive. Small bottle beer 3.90. Small decent glass of red £7 or more."
• "Very bad experience for this money I felt very disappointed both for the food and the service."
• "Sardines were undercooked and overpriced."
• "The service was bad had to wait a lot we ordered drinks arrived at the end of the meal."
• "Disgusting level of service, food low quality and over inflated prices with very dated decor."