Address: 3, The Sphere, 114 Silvertown Way, London E16 1EA, United Kingdom
Phone: +442074769354
Rating: 4.4
based on 213 reviews.
Food Quality
Pros:
"Great food as always, I recommend the Carbonara, its one of the best in London if not contesting to be the best."
"Never ever eaten a bad meal and I've now almost had the entire menu! whether ordered online or in the restaurant."
"The food was superb matched with service."
"Food was lovely, price is on the higher side as its not a budget eat."
"The food was excellent with large portions which we couldn't finish but we gave it a really good try."
"The food was amazing. Large portions of tasty, delicious Italian cuisine."
"The food here is nothing short of exceptional, surpassing even the finest Italian restaurants we've tried in Italy itself."
Cons:
"Overpriced for what it offers... quality of steak is a letdown... vegetables accompanying the main course is overcooked and miniscule portions."
"The most blandest food I've ever ordered."
"The main was terrible. Risotto with porcini. The taste was actually good but the dish was full of sand."
"Tried two different pastas and were disappointed as they were bland and not fresh."
"Both meals were bland in flavour and when we asked for some garlic bread we were given a whole garlic pizza which was drenched in grease."
"The overall consensus was that the starters were salty and the mains were not fresh."
"The food is tasty, nothing extraordinary."
Service
Pros:
"Nice restaurant, great tasty food at affordable prices and the staff were very helpful and polite."
"The staff were attentive and very hospitable throughout."
"Staff were very polite and eager to please."
"Service was quick, staff great, had a real Italian feel about it."
"The staff were super attentive and helpful with menu choices."
"The warm, 'old school', professional waiter service was great."
"The staff are friendly and make you feel welcome even when you can see they are really busy."
Cons:
"It was obvious the chef and waitress came late."
"Very unprofessional staff, rude, unfriendly, arrogant and with no manners or respect for paying customers."
"Service was pretty awful, ignored by a waiter."
"The food was really good but the service was absolutely shocking."
"Service was bad sat down before the table next to me but the waiter that seated me served them first."
"The service at this restaurant was chaotic."
"Service is really bad.. no dog friendly place."
Atmosphere
Pros:
"They've also taken covid seriously, with QR menus, masked up staff, spaced out tables and hand sanitisers stations."
"Great atmosphere with beautiful lighting and nice background music!"
"The Christmas Dec's are really tastefully done too which just adds to a lovely environment and meal out."
"Authentic Italian food, pleasant atmosphere and great service."
"The restaurant has a lovely authentic feel with comfortable seating."
"The atmosphere is very friendly and the staff were very welcoming when we walked in."
"The restaurant is very nice and elegant, we were a bit embarrassed to enter with our after-work tired face. The atmosphere is very cosy and nice, we got a table in a corner with a very fancy sofa."
Cons:
"Busy, unclean, very crowded with no safe distance measurements, definitely feels more like a canteen than a restaurant."
"Upstairs was the polar opposite. Brightly lit with a lot of hanging lights and blank walls with barely anything on them."
"It's in Canning town, its old school decor (outdated)."
"The ambience post COVID is more canteen than romantic and the noise level was high."
"Last but not least the kitchen was not closed and guests like me could 'admire' the sad neon lights and smells of oil."
"There was a bad smell within the restaurant itself."
"Service is really bad.. no dog friendly place."
Value
Pros:
"Cheap for what you get and they do not hold back on the freshness and taste."
"Good food for a very seasonable price."
"For London it was reasonable on the wallet and I didn't feel overcharged."
"All at very reasonable prices."
"Great value for money too."
"For 5 of us, it worked out £20 per person, which is too good for the quality of food."
"Delicious food, great friendly atmosphere, and reasonably priced."
Cons:
"Overpriced for what it offers... quality of steak is a letdown... vegetables accompanying the main course is overcooked and miniscule portions."
"Food was lovely, price is on the higher side as its not a budget eat."
"The prices were a bit on the steep side, but I guess it's London."
"The prices on the outside menu are wrong, says £10.45 for spaghetti aglio olio peperoncino but then ends up costing almost £14."
"At first glance maybe a bit pricey but it is worth every penny."
"I would give it maybe 5 stars if the prices were 20% below what they currently are."
"I am struggling to understand why this place is overpriced."
Management
Pros:
"The staff were very friendly, the owner of the place was always checking with the customers to see if everything was ok."
"The management are hands on in the restaurant and quality control is 10/10."
"The manager, too, consistently goes above and beyond to ensure that every visit is memorable."
"The main man gets a bit jittery when it's busy, but he cares and he's chosen and trained his staff well."
"Ricardo and Manuella great hosts so welcoming even for my first visit!"
"Super authentic Italian food, very good service and an owner - Italian (no more words needed, friendly, open minded, food lover, proud of his cuisine!)"
"Proper Italian food made and served by Italians; the real deal."
Cons:
"I think the owner should step back, you have become too familiar to your routine and now you irritating without knowing it."
"The owner was not so nice and welcoming to us."
"I don't put five star only because the manager or supervisor on the floor... was disrespectful and shout your staff."
"The restaurant was supposed to open at 12 noon but still closed at 12:30 pm."
"We were offered no more drinks or desserts and for such a small restaurant we were served by several different (gloomy) waiters."
"Poor overall experience. Unlikely to return to this restaurant."
"The restaurant is ok butI wouldn’t visit again! These guys are not Italian for the record...does it matter?...the food isn't authentic and not high standard...that matters."