Eco Restaurant Reviews Summary

Category: Italian restaurant London

Address: 162 Clapham High St, London, SW4 7UG, United Kingdom

Phone: +442079781108

Rating: 4.2
based on 220 reviews.

Atmosphere & Decor

Pros:

  • "Very positive vibe, food was nicely presented, very clean, not too loud."
  • "The restaurant has a modern style, sleek and clean."
  • "Great venue, atmosphere, staff, music and menu all reasonably priced."
  • "First of all very lovely atmosphere and welcoming staff."
  • "The atmosphere is great and the staff are relaxed, friendly and very helpful."
  • "We chilled out on the upstairs, outdoor veranda, the atmosphere was lovely, calm."
  • "The restaurant has an open kitchen and a new trendy decor and I feel that all this adds value to the whole experience."

Cons:

  • "The metal trim surrounding the tables was peeling off and looked like it was being held on with chewing gum."
  • "Seeing members of staff go outside to smoke cigarettes isn’t at all appealing whilst sat eating in the window area, neither is the smell on their return."
  • "But the place is so hot inside, and very uncomfortable."
  • "The place had no ambience or atmosphere at all."
  • "The wood fire oven doesn't help in creating a warm atmosphere."
  • "It is very noisy! I like a buzzy atmosphere, but it was so loud it was hard at times to have a conversation."
  • "place ambience ok."

Service

Pros:

  • "The service was suberp."
  • "The service was excellent and the staff were very friendly."
  • "staff were excellent very polite and very very proffesional and could not do enough for you."
  • "The staff tried to be very cordial and friendly."
  • "Outstanding food and great customer service."
  • "The staff were really atentive and friendly so for that allone its worth a visit."
  • "Nice staff, very friendly and responsive."

Cons:

  • "Appalling service... not once did a member of staff come to take our order."
  • "The waitress wasn’t attentive at all, she never once asked if our meal was to our liking."
  • "The frumpy waiter comment was, 'I won't say that was easy, cause it certainly was not.' He was so rude."
  • "The staff was chatting between themselves and kitchen staff wasn’t professional."
  • "Unfortunately the staff are struggling and the service is getting worse."
  • "Very very very very slow service."
  • "The only bad thing I have to say is that the person waiting on our table wasn't really up to standard."

Food Quality

Pros:

  • "Highly recommended. Salmon and prawn pasta (parpadelle) delicious."
  • "The beef lasagna was great I had enough for the next day."
  • "The food looked beautiful!"
  • "Everybody super friendly, waiters and waitresses singing happy birthday to my friend."
  • "Food was nice and the waitress was lovely."
  • "The food is always super tasty."
  • "Absolutely delicious pizza and lovely staff."

Cons:

  • "We asked for Napolitana which was very salty."
  • "The food was dry, cold and tasteless."
  • "But unfortunately the pizza was like a margarita even though we ordered a chilli chicken."
  • "Microwave lasagna. I had the roof of my mouth burnt off by a microwave lasagna."
  • "One of us felt it was a little oily but it was more a personal taste as the other two devoured it."
  • "The ingredients felt cheap, portion sizes were less than expected for the price - the main dishes were good but starters and sides were really bad."
  • "Then we asked for sausage and chorizo pizza; the waitress forgot to order the pizza and we had to wait 20 min and sadly it was horrible and salty, the worst pizza ever."

Value for Money

Pros:

  • "With a taste card in hand, it is just ridiculously cheap!"
  • "Very nice Italian food. VERY reasonably priced."
  • "We ordered two full English breakfasts and had two coffees each and it was just over £25 with service! Unheard of!"
  • "The food is good and the price is very reasonable."
  • "It's affordable and the portions are great."
  • "Exceptionally good Italian food for an affordable price."
  • "The food was excellent though, and extremely good value."

Cons:

  • "The service took a really long time; likely constrained by the pizza oven capacity!"
  • "The starters, however, were very expensive for their sizes."
  • "Good service but at the same time very pushy as they were busy so they wanted us to leave after we have finished our meal."
  • "The seafood risotto was not cooked well with the rice being a bit hard and too firm to chew properly."
  • "Overcooked risotto served on a lake of non-extra virgin olive oil."
  • "Acceptable for a quick bite if you're in a rush but the price doesn't scream value for money."
  • "It's not worth the £11.95 price tag."

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